6 replies to this topic

[xrist1]

The title should contain the game you are having issues with red alert 3 connection problem

What version of the game are you using normal,steam

What kind of error do you get and at what time? connection problem,every time i try to play co-op or custom game

What operating system are you using? windows 7

Your error log file the file has nothing inside

if you cannot connect to other players, also do this:i tried to do but it cannot run

 

 

 

i can log in but i cant play co-op or custom game online i can join the room but when host trying ti start he cant and he said i had connection problem.

 

[ToxicShock]

Please could you run the connection test in How to Report Issues and then post the output in here so we can have a look?

[ViperMkVII]

if you cannot connect to other players, also do this:i tried to do but it cannot run

What does "it cannot run" mean? Did you get any error messagees? Are you sure you have extracted everything from the RAR file?

[xrist1]

Using server nntest.cnc-online.net:30000
Bound to local port 59446
Bound to local alternate port 59447
Resolving hostname 'nntest.cnc-online.net'...
Resolved server host to be '37.247.49.213'
Sending client INIT from port 59446 to nntest.cnc-online.net:30000
Received server INIT [954467]
Our public address is 77.49.11.205:58631
Sending client INIT2 [954467] from port 59447 to nntest.cnc-online.net:30000
Received server INIT2 [954467]
Our alternate public address is 77.49.11.205:58632
Sending cient START [954467] from port 59447 to nntest.cnc-online.net:30000
Received server START [954467]
Server extra port is 40000
Sending client PING [954467] from port 59446 to nntest.cnc-online.net:40000

 

FAILURE

failed to receive any pings from nntest.cnc-online.net :40000.
It appears your router and/or connection is not capable of NAT negotiation.

==> You will need to use port forwarding and possibly configure a static port.
 

Edited by xrist1, 30 December 2016 - 04:19 PM.

[ViperMkVII]

Using server nntest.cnc-online.net:30000
Bound to local port 59446
Bound to local alternate port 59447
Resolving hostname 'nntest.cnc-online.net'...
Resolved server host to be '37.247.49.213'
Sending client INIT from port 59446 to nntest.cnc-online.net:30000
Received server INIT [954467]
Our public address is 77.49.11.205:58631
Sending client INIT2 [954467] from port 59447 to nntest.cnc-online.net:30000
Received server INIT2 [954467]
Our alternate public address is 77.49.11.205:58632
Sending cient START [954467] from port 59447 to nntest.cnc-online.net:30000
Received server START [954467]
Server extra port is 40000
Sending client PING [954467] from port 59446 to nntest.cnc-online.net:40000

 

 

failure
 

 

This means your router cannot let you connect to other people.

Try to set your computer as DMZ in router settings.

Alternatively, you can try to use a VPN.

[xrist1]

is it safe?

if it is how? can you help me pls

[ViperMkVII]

is it safe?

if it is how? can you help me pls

Technically DMZ is less safe, because if you don't set up DMZ, no one can connect to your computer unless you connect to them first (but this means that other players cannot connect to you, so you will have connection issues);

If you change your router, or if you set up your DMZ, other people may be able to connect you, if you have some programs (for example, game) which accept other people's connection. But since you still have Firewall on your computer, and since other people can only connect to specific programs on your computer, so actually your computer is still protected.

 

Different routers have different ways to set up DMZ.

You can search "How to set up DMZ with XXX(Your router model name) router" on google.