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#1 FrankieWilde

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Posted 08 December 2017 - 08:43 AM

Hello everyone.

 

I am having this error happen every time I try to logon to Kanes Wrath. I am using the Steam version. Running it on Windows 10.

Everytime I try logging in I get this message "Could not connect to the backend server."

 

Im not sure how to get the error log. I don't know where to search for it mainly because I dont know where my windows search bar is. I've tried looking for it to no avail.

If anyone could help guide me through this troubleshooting process. It would be greatly appreciated.

 

 



#2 ToxicShock

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Posted 09 December 2017 - 02:02 PM

You are going to have to get that error log.   See How to Report Issues  for instructions.

 

Please could you also open Windows PowerShell (type PowerShell at the start menu) and in the window type and enter

Test-NetConnection peerchat.server.cnc-online.net -port 6667

Then post the output in here.    


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#3 FrankieWilde

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Posted 15 December 2017 - 10:16 AM

----- C&C:Online Launcher Start -----
Game: Kane's Wrath
Kane's Wrath Install Path: C:\Program Files (x86)\Steam\steamapps\common\Command and Conquer 3 - Kane's Wrath\
Started game with: "CNC3EP1.exe "
Caught CREATE_PROCESS_DEBUG_EVENT from Kane's Wrath. Detaching...
ERROR: game.dat process not found.
 

 

PS C:\Users\Matt> Test-NetConnection peerchat.server.cnc-online.net -port 6667


ComputerName     : peerchat.server.cnc-online.net
RemoteAddress    : 185.17.144.132
RemotePort       : 6667
InterfaceAlias   : Local Area Connection
SourceAddress    : 192.168.0.100
TcpTestSucceeded : True




PS C:\Users\Matt>



#4 ToxicShock

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Posted 16 December 2017 - 09:12 AM

I have sent you a PM with a solution which we're testing. If anyone else wants that solution to try, please make your own topic and post your error log.

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