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[RA3] Registery is corrupt and has been altered

Started by Chaostheory, Jan 14 2018 01:48 PM

Best Answer Guest_protoman1008_* , 17 January 2018 - 12:00 PM

First of all, My apologize for the late response.

Regarding the "Registry is corrupt and has been altered" error could have something to do with missing information(License Key) @ Registry Editor.

Did you still have the same issue after a re-installation of the game through Origin?

If so, can you please check the registry if the subfolder "ergc" exists.

ergc subfolder basically holds the license key information.

Please open your Registry Editor: Windows Key + R, then type in "regedit"(without quotes).

Then go to

(64 bit system) HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Electronic Arts\Electronic Arts\Red Alert 3

(32 bit system) HKEY_LOCAL_MACHINE\SOFTWARE\Electronic Arts\Electronic Arts\Red Alert 3

It should look as follows: http://prntscr.com/i1n98h

If not, please make a new key in red alert 3 and name it "ergc"(without quotes). (Right click on red alert 3 folder, then New > Key)

Then, edit (Default) by double clicking on the value, else right click and select "Modify" as shown above. Remember, the license key must be filled in without dashes(-).

The License Key of Red Alert 3 can be found in the Origin Client. (Don't post the license key in here though )

Source: https://forums.revor...d/#entry1033244

Regarding the C&C: Online launcher issue, please double check the compatibility tab on the C&C: Online Launcher exe or shortcut.

Make sure this is set on Windows XP Service Pack 3 and Run as Administrator.

If no change at all, disable Compatibility Mode but do leave Run as Administrator on.

The result should be as follows: http://prntscr.com/i1ne8i

If this solution didn't help for the launcher, there's another method we could try.

Let us know if this has solved the issue.

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15 replies to this topic

#1 Chaostheory

New Members
4 posts

Location:Norway

Posted 14 January 2018 - 01:48 PM

Hello im geting this error message on my girlfriends Computer,
It works fine on my computer

RA3 failed to connect to Online server

Using : Orgin

Operating system : Windows 10

I get this error before the launch is complete :

CA Public key patching routine.failed

When the game opens i launched :

Registery is corrupt and has been altered.

----- C&C:Online Launcher Start -----

Game: Red Alert 3 Red Alert 3 Install Path: E:\Program Files (x86)\Origin Games\Red Alert 3\

Started game with: "RA3.exe "

Caught CREATE_PROCESS_DEBUG_EVENT from Red Alert 3. Detaching...

Found game.dat process. PID 1354813672

Starting CA public key patching routine

CA public key is expected value.

Successfully patched CA public key.

Starting hostname hooking routine

Injecting DLL into game.dat process...

Result of injection: Code -1073741582

Just to be sure i used the NatNeg Test on her computer with the results:

Nat Negotation works with your router and connection

Edited by Chaostheory, 14 January 2018 - 01:55 PM.

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#2 Guest_protoman1008_*

Guests

Posted 17 January 2018 - 12:00 PM Best Answer

First of all, My apologize for the late response.

Regarding the "Registry is corrupt and has been altered" error could have something to do with missing information(License Key) @ Registry Editor.

Did you still have the same issue after a re-installation of the game through Origin?

If so, can you please check the registry if the subfolder "ergc" exists.

ergc subfolder basically holds the license key information.

Please open your Registry Editor: Windows Key + R, then type in "regedit"(without quotes).

Then go to

(64 bit system) HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Electronic Arts\Electronic Arts\Red Alert 3

(32 bit system) HKEY_LOCAL_MACHINE\SOFTWARE\Electronic Arts\Electronic Arts\Red Alert 3

It should look as follows: http://prntscr.com/i1n98h

If not, please make a new key in red alert 3 and name it "ergc"(without quotes). (Right click on red alert 3 folder, then New > Key)

Then, edit (Default) by double clicking on the value, else right click and select "Modify" as shown above. Remember, the license key must be filled in without dashes(-).

The License Key of Red Alert 3 can be found in the Origin Client. (Don't post the license key in here though )

Source: https://forums.revor...d/#entry1033244

Regarding the C&C: Online launcher issue, please double check the compatibility tab on the C&C: Online Launcher exe or shortcut.

Make sure this is set on Windows XP Service Pack 3 and Run as Administrator.

If no change at all, disable Compatibility Mode but do leave Run as Administrator on.

The result should be as follows: http://prntscr.com/i1ne8i

If this solution didn't help for the launcher, there's another method we could try.

Let us know if this has solved the issue.

Edited by protoman1008, 30 January 2018 - 10:21 AM.
Additional Information Added

ICT likes this

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#3 Chaostheory

New Members
4 posts

Location:Norway

Posted 17 January 2018 - 08:40 PM

No worries about slow reply, I am just happy to get a reply

There wasn't a Key in the registry so i have added one, confirmed with my own computer that i had done it right.

Unfortunately that didn't work.

However i did see a difference in the Red Alert Folder between hers and my computer : https://prntscr.com/i1vexk

I dont know if it has any meaning to our problem so i have taken a screen shot of hers and mine (the blacked out on her screenshot seems to be the gaming key in hex? Unsure so blocked it out to be safe.)

Regarding your other solution, i had done that already after reading it from another post on the forum

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#4 Guest_protoman1008_*

Guests

Posted 17 January 2018 - 09:37 PM

Hm... I'll have a look into this, to see there's any other options.

Just bizarre why there's a difference between both computers, a certain logic I don't get.

I assume you are both using a stand-alone RA3 game, and not the Ultimate Collection?

I did noticed the Registry path between the two of you differs. o.o

In worst case I have Red Alert 3 on Origin as well next to Steam, in theory I could try stuff out to see where the problem comes from.

When it comes to the launcher, I'd suggest we'll find a fix for this Registry problem first before moving to the next step since I'm not 100% sure yet if it could be related with an issue with the game or the launcher itself.

I'll let you know when I know more about this Registry issue.

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#5 Guest_protoman1008_*

Guests

Posted 17 January 2018 - 10:32 PM

Update

Scratch the below removed described stuff, I've replicated the issue. It's from the looks of this something with Origin, though I have had 0 problems with the Steam version. </3
Currently looking into this to see if there's a silly oversight somewhere.
I'll let you know when we know more about this.

Update 2:

Problem solved.
You most likely made the folder in the wrong location.
The correct path is: Computer\HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\electronic arts\electronic arts\Red Alert 3\ergc (Retail/Standalone copy users, make sure you've accessed electronic arts key twice)
In the screenshot, the path seems to be: Computer\HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Electronic Arts\Red Alert 3\ergc <- Wrong path, remove this and place the key and product key info in the path described above. That should do the trick. At least it did in my case.
If the problem is still there there's one last alternative.

Let me know if this is the fix.

Edited by protoman1008, 18 January 2018 - 04:07 PM.
OP responded, and has been confirmed this is the fix.

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#6 Chaostheory

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4 posts

Location:Norway

Posted 18 January 2018 - 03:29 PM

It worked! Awsome

Thanks a lot for the assistance

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#7 RaymanY

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1 posts

Posted 13 June 2018 - 08:47 AM

My problem was that the folder ergc was ergc; (with semilcolon!)

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#8 Kellersen

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4 posts

Posted 15 September 2018 - 05:52 PM

I can't find The License Key to Red Alert 3 on Origin. So i don't know what to write in the "(Default)". I have tried to make this work for days, can you please help?

Edited by Kellersen, 15 September 2018 - 06:14 PM.

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#9 Guest_protoman1008_*

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Posted 15 September 2018 - 06:09 PM

Go to My Game Library.

Then, right click on the Red Alert 3 game and choose Game Properties.

The CD Key is right there. ^-^

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#10 Kellersen

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4 posts

Posted 15 September 2018 - 06:30 PM

Thanks, i found the key, but when i try to enter Online i just get the message: "Could not connect to the backend server." :((

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#11 Guest_protoman1008_*

Guests

Posted 15 September 2018 - 08:23 PM

That may have to do with hooking.

Please make you first hook Red Alert 3 in the launcher.

Then close the launcher and start Red Alert 3 by shortcut.

To the left click on Red Alert 3 button to the left and you're all set.

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#12 Kellersen

New Members
4 posts

Posted 16 September 2018 - 06:57 AM

Thanks. I dont know what i did wrong. It just said "Registry is corrupt and has been altered." and then i got an error from C&C Online saying: "CA Public key patching routine failed."

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#13 Guest_protoman1008_*

Guests

Posted 16 September 2018 - 08:51 AM

Make sure the Registry Key path is correct.

I assume you're a 64-bit user.

Computer\HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\electronic arts\electronic arts\Red Alert 3\ergc

- When I launch my game using the C&C:Online launcher, I get the following error: "CA public key patching routine failed"
Solution: Try setting the launcher to Windows XP compatibility mode.