Best Answer Guest_protoman1008_* , 24 June 2018 - 04:17 PM
Please make sure you are using the login credentials from here.
https://cnc-online.net/en/account/
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(Steam) Red alert 3, invalid password
Started by noightmehre, Jun 24 2018 02:09 PM
5 replies to this topic
#1
noightmehre
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Posted 24 June 2018 - 02:09 PM
Hello,
So I basically launch Red Alert 3 through the launcher but every time I fill in my e-mail, password and Revora ID (I assume that's the online ID) I get the pop-up message "Invalid password"
Does anyone have a solution for this?
I'm using steam, using the e-mail and password I used to sign up an account.
#3
naightmehr
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Posted 24 June 2018 - 11:56 PM
Yes, I am using those. Still invalid password.
#4
Guest_protoman1008_*
Guest_protoman1008_*
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Posted 25 June 2018 - 12:08 AM
Not sure if something might be up with the server in that case.
I'd suggest changing the server credentials and give it another try.
If still no luck, maybe something's up with the server, it's best to wait for ToxicShock to respond since I can't access the server remotely.
= Common Issues =
- When I try to log in, I get the following error: 'user supplied an incorrect password'.
Solution: This can be caused by two things. Most commonly this happens when you don't use the C&C:Online Password but the password you used to create your Revora account. Make sure you use the Server Password displayed under My Account.
Secondly, this has been reported to happen when the nickname you are attempting to use is too long.
#5
ToxicShock
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Gamereplays.org Staff
- Location:London, England
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- Division:C&C:Online
- Job:C&C:Online Leader
Posted 25 June 2018 - 04:38 PM
I happened to look in the log. You used a lot of things but not the right credentials. In RA3 you use your email address here as your account name ("EA Account name or email" ). Yesterday:
On one occasion you left the account name blank
On several occasions you used a corruption of your user name here
On a number of occasions you used somebody else's email address (not the one we have for you).
Please look at your profile here and ascertain the email address we have for you. That is what you should be using as your "EA Account name or email" to log into the game.
Gamereplays.org staff - Shatabrick admin.
#6
noightmehre
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Posted 26 June 2018 - 04:38 PM
Thanks for the help, I used my account's password instead of the server password. Stupid me
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