5 replies to this topic

[jamie22220]

hello guys

 

i having some connection issues in cnc3 kw online i cant connect to other players im just wondering if its my new asus router GT5300 or something i need to do?

[Zaerath]

I am having the same problem at the moment. 
Whenever i join a lobby and the host starts the game, i've been told that they cannot establish connection to me or that i cannot connect with them.

So far i have tried to work down the troubleshoot list that's pinned on this subforum. But nothing worked.
I have also tried disabling all firewalls and AV services and added exceptions for in & outgoing traffic on Windows Defenders Firewall as well as on Bitdefender (Antivirus)

Might be worth to mention: When the host starts the game, i do not get sent on the loading screen but i can still see the lobby page. 
The ping tab on the players list shows a red "stop sign" on the hosts player tab.

Edited by Zaerath, 26 January 2019 - 04:28 PM.

[ToxicShock]

Can you both run the connection test in How to Report Issues and post the result.

@Zaerath it would be better if you posted in a new topic of your own; it gets too confusing trying to work on two different connection problems in the same topic because they are normally caused by different issues.

[Zaerath]

[...]

These are my results of that test.

By the way, do you still want me to create a seperate forum topic about this or not? :/
Since I am also trying to fix this problem via your Discords #tech-support channel. 

Edited by Zaerath, 27 January 2019 - 03:20 PM.

[jamie22220]

hi thanks for all your responses it appears that all my problems have sorted them selfs out. i have no problems anymore for the moment

[Nico2277]

what was the solution?