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Cannot activate old (2018) account


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#1 Stormhold

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Posted 03 September 2024 - 05:04 PM

Greetings:
 

Problem: Can't login on current account to "cnc-online.net" with Error message:

  • This account has not been activated yet. Please follow the activation link sent to you by e-mail.

Pretty sure that account was activated and used by me in February 2018. Just to make sure, I reset password and logged in onto forum.

Found button to resend activation letter and used it, but upon attempting to use link in the mail I got error:

 

Account activation failed. Please contact us in the support section.

 

Figured that I cannot post on forum without activation, so I decided to change E-Mail adress, which helped me and my forum status changed, but I still get same mistake on "cnc-online.net" that account is not activated and additional attempt to resend verification email resulted in "activation failed".

 

I believe at this point I exhausted all my ways to amend this, or is there anything else I should do to resolve it?

 

Edited: removed hyperlink.


Edited by Stormhold, 03 September 2024 - 05:05 PM.


#2 Cervanthes

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Posted 11 September 2024 - 01:42 PM

please message me on discord: @cervanthes so we can sort out the account issue


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