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Could not connect to C&C Generals Zero Hour Online


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#1 TFDxEaGLee

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Posted 28 September 2017 - 04:16 PM

Hey all, 

 

I followed all the instructions including making an account on the C&C Online net. 

But when I start the game and go to online and fill all the fields it says Could not connect to C&C Generals Zero Hour Online, however I filled the correct information. 

 

Does anyone know how to fix this?

 

Thanks in advance,

Bas

 

Edit: Using windows 10


Edited by TFDxEaGLee, 28 September 2017 - 04:50 PM.


#2 ToxicShock

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Posted 28 September 2017 - 05:40 PM

Please could you open Windows PowerShell (type PowerShell at the start menu) and in the window type and enter

Test-NetConnection peerchat.server.cnc-online.net -port 6667

Then post the output in here.


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#3 TFDxEaGLe

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Posted 28 September 2017 - 07:33 PM

Windows PowerShell
Copyright © 2016 Microsoft Corporation. All rights reserved.
 
PS C:\Users\Gebruiker> Test-NetConnection peerchat.server.cnc-online.net -port 6667
 
 
ComputerName     : peerchat.server.cnc-online.net
RemoteAddress    : 46.166.178.165
RemotePort       : 6667
InterfaceAlias   : Ethernet
SourceAddress    : 192.168.16.74
TcpTestSucceeded : True
 
 
 
PS C:\Users\Gebruiker>
 
This is the outcome


#4 ToxicShock

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Posted 29 September 2017 - 07:22 AM

Right. You (either your email address or your IP address) are not showing up in the log from yesterday.

Could you check that the Online IP address in options starts 192.168 or 10. It may be that you're trying to connect through a Hamachi driver or something like that.

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#5 TFDxEaGLee

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Posted 29 September 2017 - 03:49 PM

My Online IP address gives a 192.168 address so that should be fine right?

 

I am using the Origin version of the game, bought it yesterday and since then trying to get online but..


Edited by TFDxEaGLee, 29 September 2017 - 03:50 PM.


#6 ToxicShock

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Posted 30 September 2017 - 02:06 AM

Is the Gentool information flashing up as you start the game? What I am driving at is, does Gentool appear to be working?

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#7 TFDxEaGLee

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Posted 02 October 2017 - 09:21 AM

Is the Gentool information flashing up as you start the game? What I am driving at is, does Gentool appear to be working?

 

No I have not installed Gentool because it appears that they shut down the site?

 

If you got a working download link let me know.

Does Gentool have to be installed for C&C online to be working?



#8 ToxicShock

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Posted 02 October 2017 - 12:22 PM

:D Yes. Gentool is what causes the game to connect to our server (rather than the erstwhile gamespy servers).

The Gentool site is up at the moment (I don't know what happened before); http://www.gentool.net/

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#9 TFDxEaGLee

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Posted 02 October 2017 - 12:27 PM

:D Yes. Gentool is what causes the game to connect to our server (rather than the erstwhile gamespy servers).

The Gentool site is up at the moment (I don't know what happened before); http://www.gentool.net/

 

Oh wow! I did not see it was back online again. I will try to download it when im home and will let you know. 



#10 dice88

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Posted 23 April 2018 - 12:40 PM

Hey ToxicShock. I'm unable to log in the multiplayer, my gentool is running good by the way.

 

Here's my output: 

 

PS C:\Users\PjaN> Test-NetConnection peerchat.server.cnc-online.net -port 6667
WARNING: TCP connect to (185.17.144.132 : 6667) failed
 
 
ComputerName           : peerchat.server.cnc-online.net
RemoteAddress          : 185.17.144.132
RemotePort             : 6667
InterfaceAlias         : Ethernet 2
SourceAddress          : 192.168.1.37
PingSucceeded          : True
PingReplyDetails (RTT) : 239 ms
TcpTestSucceeded       : False


#11 ToxicShock

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Posted 24 April 2018 - 04:32 AM

 

Hey ToxicShock. I'm unable to log in the multiplayer, my gentool is running good by the way.

 

Here's my output: 

 

PS C:\Users\PjaN> Test-NetConnection peerchat.server.cnc-online.net -port 6667
WARNING: TCP connect to (185.17.144.132 : 6667) failed
 
 
ComputerName           : peerchat.server.cnc-online.net
RemoteAddress          : 185.17.144.132
RemotePort             : 6667
InterfaceAlias         : Ethernet 2
SourceAddress          : 192.168.1.37
PingSucceeded          : True
PingReplyDetails (RTT) : 239 ms
TcpTestSucceeded       : False

 

 

Please could you make your own topic.     I will try to help you from there.


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#12 Oclye

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Posted 02 December 2019 - 09:44 PM

Hi i have the same problem!

 

My gentool is running, can some help me please!


Edited by Oclye, 02 December 2019 - 09:51 PM.


#13 Nestorianec

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Posted 07 December 2019 - 12:29 PM

Not connected!?



#14 Oclye

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Posted 07 December 2019 - 01:03 PM

What do you mean not connected? i think i am connected?



#15 Nestorianec

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Posted 07 December 2019 - 03:24 PM

I have the same problem, no connection



#16 FaR_FN

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Posted 05 July 2020 - 06:10 PM

Could not connect to c&c generals zero hour online


What should i do?

#17 Wessel_

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Posted 26 August 2020 - 10:44 AM

I also got this error message.

The connection worked.

ComputerName     : peerchat.server.cnc-online.net
RemoteAddress    : 185.17.144.132
RemotePort       : 6667
InterfaceAlias   : vEthernet (dockerswitch)
SourceAddress    : 192.168.0.2
TcpTestSucceeded : True

I figured it out for me. For me the solution was to go into zero hour settings, and change the Internet IP to the correct one.






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