gramacar

I don' t know if I am asking too much but are you also going to fix the online quickmatching?

of course, I am already doing it

The age of the game contributes indeed, but mostly its old multiplayer code. C&C: Online was created from T3A: Online (LotR: BfME 1 and 2, which are newer than Generals); it had a deadline to be released because of GameSpy's announcement about being shutdown on June 30th and a small team working on it. It's on public beta testing stage, so you guys are the majority of the testers. The C&C: Online crew are aware of many problems that happens specifically with Generals and Zero Hour (the other games are more stable at the moment) and their number 1 priority is to fix these issues before bringing stats, automatch/quickmatch and other things.

The most serious problem is the lack of players. They don' t know that the online servers are down for good and they also don' t know about C&C online.

Something must be done for advertisement.

 

Yes but it was nice when they took our money promising multiplayer a few years ago. They should at least had an indication in the box that they will support the multiplayer servers for 1, 2  or 10 years 
and then it is up to the user to find online players. Thats what I would expect from a company that respects its customers and the money they spend to its products. But I assume that EA is not one of them.

Very few companies support old games. I know only of Blizzard.

 

Red Alert 3 and C&C 4 are not so old games, just 6 and 4 years old.

 

Are they obliged to support there games?

 

Since EA owns the franchise, they aren't quite obliged to do anything, as they can do what they want with them, unfortunately.

 

Yes but it was nice when they took our money promising multiplayer a few years ago. They should at least had an indication in the box that they will support the multiplayer servers for 1, 2  or 10 years 

and then it is up to the user to find online players. Thats what I would expect from a company that respects its customers and the money they spend to its products. But I assume that EA is not one of them.