As stated in "Comon Issues & Solutions" topic:
- Upon login, the game says: "The specified account or sub-account wasn't found".
Solution: Make sure you're using the right information to log in. For Generals, Zero Hour and Red Alert 3, your account name is the e-mail address you used to register at Revora. For C&C3 and Kane's Wrath, your account name is the Log In name you chose when registering at Revora (If you've registered through Facebook, your Facebook name is your username. If it is too long, make a thread and we'll shorten it.
I've registered through Facebook, RA3 works fine, but in TW and KW i get this problem. My name is Radosław Grabowski so it's long and got a polish sign in it, which is deformed in databes and makes impossible to log in. I'd appreciate changing my username to the display name, which is Radzieoon.