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MO3.3 SUPPORT // Game or Client Crashes & Launch Issues Megathread

Started by Speeder, Dec 16 2016 09:25 PM

Best Answer Speeder, 05 April 2024 - 11:38 AM

news_commonissues.png
 
This is a list of the most common technical issues that users might encounter trying to play Mental Omega, including using it with Steam/EA App.
 
The Steam/EA App test fix can be downloaded from our Discord's #support_solutions section for now.
 
Solutions to these problems on:
- Website: https://mentalomega.com/issues
- Discord: https://mentalomega.com/discord
(support_solutions & support channels)
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#1361 Handepsilon

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Posted 27 July 2021 - 06:14 PM

Try restarting the game. It fixed it for me


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#1362 Radstonn

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Posted 14 August 2021 - 06:21 AM

Hi guys. I'm using Windows 10 on my laptop. When I started the MO client this happened:
There's also a crash log. Please help me.

 

Edited: SOLVED

Attached Thumbnails

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Attached Files


Edited by Radstonn, 16 August 2021 - 03:45 AM.

#1363 Broklammer

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Posted 08 September 2021 - 08:43 PM

Hallo there,

 

I have the same issue like the user before. But i couldn't solve it till now.

 

I though that it migth come from my change of resolution in the ra2.ini.

 

But I uninstalled and deleted all game files and reinstalled it after a restart of my pc and the problem is still there.

 

May someone has an answer. Thank you.

 

Please apologies any misstakes in my question, it has been a long time since I last wrote English. :smile2ap:

 

Here is the Crash Log

 

08.09. 22:26:56.100    ***Logfile for Mental Omega client***
08.09. 22:26:56.109    Client version: 2.6.7.4
08.09. 22:26:56.109    Loading settings.
08.09. 22:26:56.128    Initializing updater.
08.09. 22:26:56.133    Update mirror count: 1
08.09. 22:26:56.133    Running from: clientdx.exe
08.09. 22:26:56.134    Operating system: Microsoft Windows NT 6.1.7601 Service Pack 1
08.09. 22:26:56.135    Selected OS profile: WIN7
08.09. 22:26:56.139    Removing partial custom component downloads.
08.09. 22:26:56.140    Checking for the existence of FinalSun.ini.
08.09. 22:26:56.140    FinalSun settings file exists.
08.09. 22:26:56.156    Writing installation path to the Windows registry.
08.09. 22:26:56.159    Starting background processing of INI files.
08.09. 22:26:56.160    /INI/Base does not exist, skipping background processing of INI files.
08.09. 22:26:56.579    Initializing GameClass.
08.09. 22:26:56.626    InitGraphicsMode: 1920x1080
08.09. 22:26:56.649    KABOOOOOOM!!! Info:
08.09. 22:26:56.649    Message: C:/Users/myname/Downloads/MentalOmega335Patch/Resources/clienticon.ico
08.09. 22:26:56.651    Source: System.Drawing
08.09. 22:26:56.651    TargetSite.Name: ExtractAssociatedIcon
08.09. 22:26:56.651    Stacktrace:    bei System.Drawing.Icon.ExtractAssociatedIcon(String filePath, Int32 index)
   bei Rampastring.XNAUI.PlatformSpecific.WindowsGameWindowManager.SetIcon(String path)
   bei DTAClient.DXGUI.GameClass.Initialize()
   bei Microsoft.Xna.Framework.Game.DoInitialize()
   bei Microsoft.Xna.Framework.Game.Run(GameRunBehavior runBehavior)
   bei DTAClient.Startup.Execute()
   bei DTAClient.PreStartup.Initialize(StartupParams parameters)
   bei DTAClient.Program.Main(String[] args)

#1364 megatronz

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Posted 15 October 2021 - 06:16 AM


#1365 GameMaster0000

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Posted 30 October 2021 - 10:35 AM

Error on Withershins

Attached Files


Edited by GameMaster0000, 30 October 2021 - 10:36 AM.

#1366 Rovaen

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Posted 30 October 2021 - 07:55 PM

Withershins is completely unstable

Playing it from mission start:
  • On default renderer, will eventually come to a crawl from first base onwards - the timer takes roughly 4 times as long to reach 0.
  • TS-Ddraw fairs better, but after 1hr~ of play by the time you're really sinking your teeth into the main enemy base my game froze completely; no sound, no movement, no mouse. Stay hung until force close
Playing from a save:
  • On either renderer, loading a save from any point in the mission results in massive slowdowns, and will eventually lead to a crash or a freeze a couple minutes later. Syringe file below
Spoiler

Edited by Speeder, 30 October 2021 - 09:26 PM.
Added spoiler.

#1367 Speeder

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Posted 30 October 2021 - 09:25 PM

Did you try CnC-DDraw? I've read some players who've been experiencing this exact issue, with the same EIP, got better results with that renderer.


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#1368 Wanderer94

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Posted 31 October 2021 - 02:37 PM

Hello everyone.

 

I try to play Mental Omega 3.3.6 through normal way (through Client) after i apply the new patch, but when i start playing Campaign and launch the game, suddenly it return to client page without even entering the game.

 

It's not only happen in Campaign, it also happen when playing Skirmish. It just crash as soon as i press Launch Game and return back to Client page.

 

When i check the Syringe.log, it say "Found an unknown game patch. Ares 3.0 is not compatible with other patches" even though i didn't change anything beside extracting the necessary patch files into my game path.

 

Can you find the solution about it? I'll be grateful about it.

 

Thanks.


#1369 Speeder

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Posted 31 October 2021 - 03:01 PM

What's the source of your gamemd.exe file? Did the mod work on version 3.3.5?


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#1370 Wanderer94

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Posted 01 November 2021 - 04:53 AM

The previous version (3.3.5) work perfectly. No crash app or bug happen in previous version.

#1371 Speeder

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Posted 01 November 2021 - 09:11 AM

Can you upload the entire syringe.log then?


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#1372 Wanderer94

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Posted 01 November 2021 - 01:18 PM

I am sorry i can't send the Syringe.log file here, but i manage to copy all log content inside the files.

 

[09:49:26] Syringe 0.7.3.0 mo
[09:49:26] ==================

[09:49:26] WinMain: arguments = ""gamemd.exe" -SPAWN -CD -SPEEDCONTROL -LOG"
[09:49:26] WinMain: Trying to load executable file "gamemd.exe"...

[09:49:26] SyringeDebugger::RetrieveInfo: Retrieving info from the executable file...
[09:49:26] SyringeDebugger::RetrieveInfo: Executable information successfully retrieved.
[09:49:26]     exe = gamemd.exe
[09:49:26]     pImLoadLibrary = 0x007E1220
[09:49:26]     pImGetProcAddress = 0x007E1250
[09:49:26]     pcEntryPoint = 0x007CD80F
[09:49:26]     dwExeSize = 0x00498000
[09:49:26]     dwExeCRC = 0x6A29B217
[09:49:26]     dwTimestamp = 0x3BDF544E

[09:49:26] SyringeDebugger::RetrieveInfo: Opening gamemd.exe to determine imports.
[09:49:26] WinMain: SyringeDebugger::FindDLLs();

[09:49:26] SyringeDebugger::FindDLLs: Recognized DLL: "Ares.dll"
[09:49:26] SyringeDebugger::Handshake: Calling "Ares.dll" ...
[09:49:26] SyringeDebugger::Handshake: Answers "Found an unknown game patch. Ares 3.0 is not compatible with other patches." (1)
[09:49:26] SyringeDebugger::FindDLLs: DLL load was prevented: "Ares.dll"
[09:49:26] SyringeDebugger::FindDLLs: Shim recognized DLL: "cncnet5.dll"
[09:49:26] SyringeDebugger::FindDLLs: Shim recognized DLL: "cncnet5mo.dll"
[09:49:26] SyringeDebugger::FindDLLs: Done (2 hooks added).

[09:49:26] WinMain: SyringeDebugger::Run("-SPAWN -CD -SPEEDCONTROL -LOG");

[09:49:26] SyringeDebugger::Run: Running process to debug. cmd = "gamemd.exe -SPAWN -CD -SPEEDCONTROL -LOG"
[09:49:26] SyringeDebugger::Run: Allocating 0x580 bytes...
[09:49:26] SyringeDebugger::Run: pAlloc = 0x000C0000
[09:49:26] SyringeDebugger::Run: Writing DLL loader & caller code...
[09:49:26] SyringeDebugger::Run: pcLoadLibrary = 0x000C0000
[09:49:26] SyringeDebugger::Run: Entering debug loop...
[09:49:26] SyringeDebugger::HandleException: Finished retrieving proc addresses.
[09:49:26] SyringeDebugger::HandleException: Creating code hooks.
[09:49:26] SyringeDebugger::Run: Done with exit code 0 (0).

[09:49:26] WinMain: SyringeDebugger::Run finished.
[09:49:26] WinMain: Exiting on success.

That's all the log that i copy from the Syringe.log file. I hope it can be helpful on finding solution regarding the problem.


#1373 Wanderer94

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Posted 02 November 2021 - 02:54 AM

For the record, i install Red Alert 2 and Yuri's Revenge through Retail and use patches from the official site.

Then i download and install Mental Omega along with the patch (3.3.5) and soundtracks with the right instruction, and it work perfectly.

Not a single bug or crash app happen until recently.

#1374 Handepsilon

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Posted 02 November 2021 - 09:42 AM

 

[09:49:26] SyringeDebugger::Handshake: Answers "Found an unknown game patch. Ares 3.0 is not compatible with other patches." (1)

Might wanna recopy your files. It seems that the patch or something else might've messed up your file


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#1375 Wanderer94

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Posted 02 November 2021 - 12:21 PM

I even trying to uninstall the Mod and reinstall again. Same result.

 

[19:17:16] Syringe 0.7.3.0 mo
[19:17:16] ==================

[19:17:16] WinMain: arguments = ""gamemd.exe" -SPAWN -CD -SPEEDCONTROL -LOG"
[19:17:16] WinMain: Trying to load executable file "gamemd.exe"...

[19:17:16] SyringeDebugger::RetrieveInfo: Retrieving info from the executable file...
[19:17:16] SyringeDebugger::RetrieveInfo: Executable information successfully retrieved.
[19:17:16]     exe = gamemd.exe
[19:17:16]     pImLoadLibrary = 0x007E1220
[19:17:16]     pImGetProcAddress = 0x007E1250
[19:17:16]     pcEntryPoint = 0x007CD80F
[19:17:16]     dwExeSize = 0x00498000
[19:17:16]     dwExeCRC = 0x6A29B217
[19:17:16]     dwTimestamp = 0x3BDF544E

[19:17:16] SyringeDebugger::RetrieveInfo: Opening gamemd.exe to determine imports.
[19:17:16] WinMain: SyringeDebugger::FindDLLs();

[19:17:16] SyringeDebugger::FindDLLs: Recognized DLL: "Ares.dll"
[19:17:17] SyringeDebugger::Handshake: Calling "Ares.dll" ...
[19:17:17] SyringeDebugger::Handshake: Answers "Found an unknown game patch. Ares 3.0 is not compatible with other patches." (1)
[19:17:17] SyringeDebugger::FindDLLs: DLL load was prevented: "Ares.dll"
[19:17:17] SyringeDebugger::FindDLLs: Shim recognized DLL: "cncnet5.dll"
[19:17:17] SyringeDebugger::FindDLLs: Shim recognized DLL: "cncnet5mo.dll"
[19:17:17] SyringeDebugger::FindDLLs: Done (2 hooks added).

[19:17:17] WinMain: SyringeDebugger::Run("-SPAWN -CD -SPEEDCONTROL -LOG");

[19:17:17] SyringeDebugger::Run: Running process to debug. cmd = "gamemd.exe -SPAWN -CD -SPEEDCONTROL -LOG"
[19:17:17] SyringeDebugger::Run: Allocating 0x580 bytes...
[19:17:17] SyringeDebugger::Run: pAlloc = 0x000C0000
[19:17:17] SyringeDebugger::Run: Writing DLL loader & caller code...
[19:17:17] SyringeDebugger::Run: pcLoadLibrary = 0x000C0000
[19:17:17] SyringeDebugger::Run: Entering debug loop...
[19:17:18] SyringeDebugger::HandleException: Finished retrieving proc addresses.
[19:17:18] SyringeDebugger::HandleException: Creating code hooks.
[19:17:18] SyringeDebugger::Run: Done with exit code 0 (0).

[19:17:18] WinMain: SyringeDebugger::Run finished.
[19:17:18] WinMain: Exiting on success.

That's the update log from Syringe.log that i just copy.

 

I almost desperately want to uninstall everything. But i am afraid the result remain the same.


#1376 Speeder

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Posted 02 November 2021 - 01:43 PM

So is this from The Ultimate Collection or The First Decade? Or the original CDs?


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#1377 eugennico

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Posted 02 November 2021 - 01:46 PM

I have the same problem with version 3.3.6 it only runs for a while then it crashes....

 

 

Screenshot-2021-11-02-145059c07b184b1de5

 

 

Spoiler

Edited by Speeder, 02 November 2021 - 02:20 PM.
Added spoiler

#1378 Speeder

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Posted 02 November 2021 - 02:26 PM

eugennico have you applied any mods to Mental Omega in the past? Please try to zip and upload the extcrashdmp file related to this crash somewhere and link it, mega for example. It should be in a /debug subfolder with the same timestamp as the crash.


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#1379 Wanderer94

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Posted 03 November 2021 - 10:26 AM

Speeder, i use original CDs to install Red Alert 2 and Yuri's Revenge.

#1380 ursacian

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Posted 03 November 2021 - 03:39 PM

i'm also having problems with the game just not starting when launching from the mental omega client. installed from origin's Ultimate Collection.
 
the steps i followed to install the game:
1. downloaded ultimate collection from origin
2. copied the following files in a new folder:
- BINKW32.dll
- BLOWFISH.dll
- gamemd.exe
- ra2.mix
- ra2md.mix
- language.mix
- langmd.mix
3. downloaded v3.3 and dropped it in the folder
4. downloaded v3.3.6 and dropped it in the folder replacing the occurrences
 
full log here or below

Spoiler

 
fun fact: the exact same files work on a windows 10 VM but not on a real windows 11 PC
 
note: cnc net yuri's revenge client works on both the VM and PC

 

note 2: i tried each and every renderer, nothing works
 
i don't understand why there is no one single zip with the full v3.3.6 game or a torrent. ofc, without the files from pct. 2.


Edited by ursacian, 06 November 2021 - 01:07 AM.

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