Pearl

Hi people,

I'm a member of the French community AURA. We started playing on T3A online a while ago and now try to help people who want to play on the server and don't speak English well enough to use your forum for help.
I'm posting on behalf of two mates, who both have issues when trying to play on T3A server.

Issue number 1 :

My mate instantly loses connection when he tries to log in the server. He enters his name and password, connects to the server for 1-2 sec, then gets the message : "Lost connection to the Battle for Middle Earth online".
We made him uninstall and reinstall several times, remove manually all files, used CCleaner, made him copy and paste an options.ini file, and about everything we could find in your support forum, even gave him another CD key. He also tried different nicknames. Nothing worked.
He's on Windows 8.
No other network client (like Hamachi) is installed. His game is an original version.

Issue number 2 :

Another mate gets a FW/NAT error each time he tries to play and can't connect to other players. Port 16000 is open. We checked firewall options. He refreshes NAT and ticks send delay. We also did everything that was advised in your forums (options.ini alteration etc). He can play on GameRanger, but not on T3A online. He doesn't use an anti-virus.
He's on Windows 8 too.

I hope you can help.

There are lots of people who can't handle English language and seek help on our boards. All solutions you can offer us may help.
Thanks.