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MO3.3 SUPPORT // Game or Client Crashes & Launch Issues Megathread


Best Answer Speeder, 05 April 2024 - 11:38 AM

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This is a list of the most common technical issues that users might encounter trying to play Mental Omega, including using it with Steam/EA App.
 
The Steam/EA App test fix can be downloaded from our Discord's #support_solutions section for now.
 
Solutions to these problems on:
- Website: https://mentalomega.com/issues
- Discord: https://mentalomega.com/discord
(support_solutions & support channels)
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#281 Handepsilon

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Posted 07 February 2017 - 12:47 AM

Windows 8/10 problem. Use windowed mode. Usage of TS-DDRAW renderer is recommended

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#282 Alexhandr

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Posted 08 February 2017 - 07:22 AM

Whenever I try and start a skirmish, campaign, or multiplayer game, instead of launching MO, it launches vanilla YR. Any ideas of what could cause this?
I tried a full reinstall of both RA2 & the mod. The issue persists. I played this just last week and no issues were had. I've been playing it since 3.3 came out no issues. Until now.


Edited by Alexhandr, 08 February 2017 - 07:56 AM.


#283 AlexB

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Posted 08 February 2017 - 09:59 AM

Alexhandr: Can you upload syringe.log?

#284 bluedragon35

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Posted 08 February 2017 - 03:34 PM

Hello! I'm using a 75 hertz monitor and I use windows 10. When I start the MO it only runs 60 fps. And when I choose windowed mode my whole windows switching to 60 hertz. So my game looks like it lags. Especially in campaign and skirmish (in fast mode) moving the screen seems slow down the game and the cursor moving like weird. When I just installed the game I used the default rendering setting and it was just unplayable. Then I switch to TS-DDRAW and it kinda fixed it. But still, can I run the game on 75 fps? On skirmish (faster mode, default one) the game and the scroll speed is working like a charm but the cursor movement is like mouse acceleration, its sliding or something. I think maybe I dont need to run in 75 fps but I 100% need to fix this mouse thing.

Also what is "scroll coasting" guys?



#285 Alexhandr

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Posted 08 February 2017 - 04:16 PM

Uhh, so... much like Divine on page 14, this issue simply resolved itself. I went to bed in frustration. Woke up, tried it again, and it now launches perfectly fine. I'm absolutely befuddled as to what the issue was... 



#286 Handepsilon

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Posted 09 February 2017 - 12:54 AM

Probably 'reset fix stuff' as Speeder said during the early days of release

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#287 Handepsilon

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Posted 09 February 2017 - 12:57 AM

Hello! I'm using a 75 hertz monitor and I use windows 10. When I start the MO it only runs 60 fps. And when I choose windowed mode my whole windows switching to 60 hertz. So my game looks like it lags. Especially in campaign and skirmish (in fast mode) moving the screen seems slow down the game and the cursor moving like weird. When I just installed the game I used the default rendering setting and it was just unplayable. Then I switch to TS-DDRAW and it kinda fixed it. But still, can I run the game on 75 fps? On skirmish (faster mode, default one) the game and the scroll speed is working like a charm but the cursor movement is like mouse acceleration, its sliding or something. I think maybe I dont need to run in 75 fps but I 100% need to fix this mouse thing.
Also what is "scroll coasting" guys?


No I don't think you can or need to run it at 75 fps. The game will run so fast that you can't keep up with it. The speed setting in the skirmish menu is actually the fps cap (RA2 doesn't provide Frameskip. Apparently they make use of fps to tweak the speed)

As for mouse, I think it's in the ingame settings

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#288 Handepsilon

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Posted 09 February 2017 - 11:50 AM

is Yunru supposed to be immune to desolator damage ? because I had some sickles shoot her and she was not taking a bit of damage for a full minute.

 

if that is the case, then maybe don't allow them to auto target her ? because that's just a waste of time and I have to micro even more :p

That's to make her deploy attack viable, Super.

 

Also, wrong thread


Edited by Handepsilon, 09 February 2017 - 11:50 AM.

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#289 decowboy

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Posted 10 February 2017 - 12:00 PM

A friend experienced a critical error during an online multiplayer match. This was very late game. The other three players in the match were able to finish the game without him. He said he alt+tabbed to another window prior to the crash, but was unsure whether the two issues are related. He was using the IE-DDRAW renderer as the TS-DDRAW renderer caused slowdowns. The game was set to full screen mode.

 

The log-files are attached to this post. The issue occurred during the last match (February 9th, >22:00).

Attached Files



#290 Handepsilon

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Posted 10 February 2017 - 12:14 PM

Alt tabbing spells doom for win 8/win 10 users. Afaik the only solution is to play on windowed mode

Edited by Handepsilon, 10 February 2017 - 12:15 PM.

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#291 MysticWolfZombie

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Posted 10 February 2017 - 03:50 PM

I downloaded Mental Omega, but apparently my gamemd.exe file is version 1.0.0.5

 

I am writing cause i cant start any missions in the game, it does the magic trick and comes back.

 

i am just wondering if it HAS to be 1.0.0.1, i have my old red alert 2 and yuris revenge discs that i bought, and i found a keygen for the games cause someone threw out all the disc boxes one day. (NOT ME)


Edited by MysticWolfZombie, 10 February 2017 - 04:00 PM.

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#292 Shelbythetriagularsquare

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Posted 10 February 2017 - 04:08 PM

Pretty sure it has to be, I'll pm you with a link to me 1.0.0.1.


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#293 MysticWolfZombie

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Posted 10 February 2017 - 04:15 PM

Thanks man.


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#294 AlexB

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Posted 10 February 2017 - 08:26 PM

A friend experienced a critical error during an online multiplayer match. This was very late game. The other three players in the match were able to finish the game without him. He said he alt+tabbed to another window prior to the crash, but was unsure whether the two issues are related. He was using the IE-DDRAW renderer as the TS-DDRAW renderer caused slowdowns. The game was set to full screen mode.

The game crashed while drawing the range circles under the super weapon cursor. Crashes in graphic methods are hard to analyze, because they depend on so many things. This could be just a random fluke.
  

I downloaded Mental Omega, but apparently my gamemd.exe file is version 1.0.0.5

Red Alert 2's latest version is 1.006, Yuri's Revenge did start at 1.000 again and the latest version is 1.001. If you got YR 1.001, all is well. If it's 1.000, you can patch it to 1.001. But if you really got a gamemd.exe with a version of 1.0.0.5, then something is wrong.

#295 Handepsilon

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Posted 11 February 2017 - 03:51 AM

Make sure you don't have any mod that modifies the gamemd too

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#296 ARVT

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Posted 11 February 2017 - 05:33 PM

Hi, guys.

Thanks to you, finally I can play MO 3.3.

However, I have some problems with playing.

With kind installion guide, I could play in game, but EVERY TEXT is gone.

 

Whenever the text comes, whereever the text should be, there's only MISSING texts as below picture.

 

I want to play campaigns, but because of this problem, I had to play only skirmishes.

 

My RA2:YR's region is KR, and I patched 1.001, uninstalled NPatch.

 

 

 

Thanks in advance.

 

*edited : added syringe.log

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  • MISSING_TEXTS.png

Attached Files


Edited by ARVT, 11 February 2017 - 05:42 PM.


#297 Solais

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Posted 11 February 2017 - 06:23 PM

This is because your game is not in English. In ver 3.3.1, coming soon, this will be fixed.



#298 Theodore Buckley

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Posted 12 February 2017 - 08:51 AM

I am not sure if this is the right forum for my issue, but the selction screen for skrimish and multiplayer, The factions box, overshadows the settings box. I am using full screen. http://imgur.com/gallery/RZSH8 , Visualization if necessary 


Edited by Theodore Buckley, 12 February 2017 - 08:52 AM.


#299 Kirov_Fury

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Posted 12 February 2017 - 07:15 PM

I don't know if this has been discussed or solved before but, the game occasionally crashes when I select too many units at once and order them to move on the same location.
Last one happened two minutes ago when I almost finished Godsend :( Now I have to start everything from the beginning.

#300 Shelbythetriagularsquare

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Posted 12 February 2017 - 07:24 PM

This happens when you haven't changed your renderer, graphics options or maybe changed the resolution.

 

First and foremost, no matter who you are, some renderers will cause you lag, so select all of them and see which one gives you the best results. (Usually it's either IE-DDRAW or TS-DDRAW)

 

Normally, this should improve performance, but if it is still bad then decrease the graphics to low.

 

If the performance is still bad then reduce the resolution a bit.

 

 

BUT... if you have already done of all of this then sorry, the game used to crash for me when I selected a lot of units before I configured my renderer.


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