We will only be able to help if 'Enable debugging' option was ON when the desync happened.
FATAL ERRORS
Go to "install path"/debug/snapshot-(date of RE)-(time of RE)/ and prepare the following files:
debug(date of RE-time of RE_here).txt
except(date of RE-time of RE_here).txt
extcrashdump(date of RE-time of RE_here).dmp
NOTE: First upload the debug, except and syringe.log and post the link in this topic. Those files are much smaller and most of the time they are enough to figure out the cause of the error. You don't have to upload extcrashdump until we ask for it (although it is appreciated if you do anyway).
Those files must be related to your crash, obviously. Check the timestamp and make sure they're all the same or veryveryvery similar for all three files.
Upload those files somewhere and post the link to it here.
Describe the situation your game crashed as detailed as possible, which beta was it, state your factions, game mode, events etc.
CRASHES-TO-DESKTOP
Right after a crash-to-desktop happens (game just closes without a dialog window or with the "Main executable for Mental Omega has stopped working..", go to your Mental Omega 3.0 installation directory and find syringe.log file. Upload it here. Describe the situation your game crashed as detailed as possible, which beta was it, state your factions, game mode, events etc.
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Please use the other threads for reporting BUGS // RECONNECTION ERRORS // ISSUES WITH LAUNCHING/UPDATING.
Edited by mevitar, 30 November 2013 - 01:13 AM.