511 replies to this topic

[Mathijs]

Should you experience difficulties during the installation of the T3A:O client for BFME2, please use this topic to ask for support.

 

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Questions should be formulated CLEARLY and CONSTRUCTIVELY, and describe the issue in detail.

 

At the very least, include the following:

 

- What kind of error do you get?

- What game version are you using?

- What operating system are you using? (Windows 8, Vista, etc)

 

We will be happy to assist you.

 

------------------ FREQUENT ISSUES ------------------

 

If you are having difficulty getting the server to work and you are using the patch switcher:

 

Solution: Download the updated Patch Switcher from here.

 

If you are having an issue starting the game because you get an error saying the wrong CD is inserted:

 

Solution: Go to the BFME2 installation folder (Program Files\Electronic Arts\The Battle for Middle-earth™ II) Right click lotrbfme2.exe, Properties -> compatibility -> Change Settings for all users -> tick out the compatibility mode.

 

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Thanks,

 

The T3A:Online Team

[zeltrax]

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Cannot locate the DVD-ROM

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Please insert the correct DVD-ROM, select OK and restart application

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OK   

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I get that when I have the original cd in my cd drive :/ do I need a cracked exe?

[ArCh4Ng3L]

But there is no way to play with original disk?

[StoneCold]

But there is no way to play with original disk?

 

There is, you simply need to patch your game to version 1.06 first before you connect, and that's it.

[Echo]

I just logged in with my original disk (English, 1.06), and I didn't experience issues so far.

[Mathijs]

As others have stated, it is definitely possible to play using the original disc. I do too.

[ArCh4Ng3L]

I face an error though and it asks me to use Disk while my original CD is inside.Ive also tried to unistall the PatchSwitcher which was for 1.00/1.06/1.08 , then updated to 1.06 and problem still occured :S .

[Eol Ecthelion]

I can't install it. 

I got windows 7, there are not other ussers and i am the admini.

I have the 3 patches switcher, i select 1.06 and neither work.

 

http://www.gamerepla...-1396478855.jpg

 

thats my error

[Saucey]

ok i did everything as i was told MY ONLY ISSUE i get when trying to start the loadup in the first place is this "Please insert the correct DVD-ROM, select OK and restart application" i unistalled the game multiple times and reinstalled. i dont know what i am doing wrong. i installed it. opened it. it worked fine. got off. installed update. then online client. then says "Please insert the correct DVD-ROM, select OK and restart application".. im playing from original disk.. so why can it not read it? 

[StoneCold]

ok i did everything as i was told MY ONLY ISSUE i get when trying to start the loadup in the first place is this "Please insert the correct DVD-ROM, select OK and restart application" i unistalled the game multiple times and reinstalled. i dont know what i am doing wrong. i installed it. opened it. it worked fine. got off. installed update. then online client. then says "Please insert the correct DVD-ROM, select OK and restart application".. im playing from original disk.. so why can it not read it? 

 

That's really odd, I have the disk version too, but don't have it installed. Instead, I have Forshire's Special Edition version installed with the online client and I'm using a fake DVD image of BFME2 and it works for me. I'll try and reinstall the disk version later today seeing that I want to play the campaign again as well. I'll test and see if I get the same, but if I were you I'd try the fake DVD image. I uploaded it for you over here: http://www13.zippysh...07253/file.html  

 

You'll need something like Daemon Tools to mount it, if you don't have it installed. 

[ICT]

I can't install it. 

I got windows 7, there are not other ussers and i am the admini.

I have the 3 patches switcher, i select 1.06 and neither work.

 

http://www.gamerepla...-1396478855.jpg

 

thats my error

 

Are you able to run the installer from the command line and send us the logfile "log.log" afterwards?

Use this command in the directory where the installer is located (via cmd).

msiexec /i "T3AOnlineBFME2_1.4.2.msi" /L*v "log.log"

or with "T3AOnlineBFME2_1.4.1.msi" in case you have the older launcher version.

[3eorN']

I did everything step by step. While login in ingame im getting this: "The specified account or subaccount name wasn't found." 

Any ideas ?

[Andy^]

I did everything step by step. While login in ingame im getting this: "The specified account or subaccount name wasn't found." 

Any ideas ?

I guess, wrong password since you have 2, one for ingame and other for revora. You should also activate your account I think...

[3eorN']

 

I did everything step by step. While login in ingame im getting this: "The specified account or subaccount name wasn't found." 

Any ideas ?

I guess, wrong password since you have 2, one for ingame and other for revora. You should also activate your account I think...

 

Tried with both passwords. Also i did activate the account twice to be sure. For the second it says the account is activated already.

[Phil]

Did you type your username into the "EA Account Name" field exactly as it is here?

[3eorN']

Did you type your username into the "EA Account Name" field exactly as it is here?

Yes, I typed

3eorN'

 

Maybe I should register again with ingame "Register" button ? I didnt make it yet, maybe admin could firstly check whats up with the account.

Edited by 3eorN', 03 April 2014 - 10:55 AM.

[Excelsior]

Hi. I've had a Revora account before the release of the BFME 2 Online Servers. If I attempted to login with my current account and password in the game online network, it tells me I do not have a password for the specified account. However, when I go register for online play, it says my account is already in use, and therefore I cannot complete the online registration.

 

Do I have to create a second account? 

 

Thanks.

[Excelsior]

I got in. I forgot to set my password in profile settings. Will come back to this forum should I face other difficulties.

[Smof]

Hi,

I got issues starting the game. After i press the launch button it tells me to put in the correct disk.

I tried it with several images and the original cd.

I installed forshires version since the installation with the original cd crashes at 99%.

 

Any ideas?

[Eol Ecthelion]

posted log.log in gr