Jump to content


Photo

MO3.3 SUPPORT // Game or Client Crashes & Launch Issues Megathread


Best Answer Speeder, 05 April 2024 - 11:38 AM

news_commonissues.png
 
This is a list of the most common technical issues that users might encounter trying to play Mental Omega, including using it with Steam/EA App.
 
The Steam/EA App test fix can be downloaded from our Discord's #support_solutions section for now.
 
Solutions to these problems on:
- Website: https://mentalomega.com/issues
- Discord: https://mentalomega.com/discord
(support_solutions & support channels)
Go to the full post


  • Please log in to reply
1437 replies to this topic

#161 Linken-Nightmare

Linken-Nightmare
  • Members
  • 41 posts
  • Location:Malaysia
  • Projects:Project to crash the PC.
  •  Keyboard Commander

Posted 01 January 2017 - 03:15 AM

No. I think my antivirus software hideously blocked the Syringe.exe because first time I played the game there's a threat from AVG.  I ignored it.

But, after this problem showed up, I checked my AVG don't show any threat from any files of MO and RA2.


Conscript reporting.


#162 Linken-Nightmare

Linken-Nightmare
  • Members
  • 41 posts
  • Location:Malaysia
  • Projects:Project to crash the PC.
  •  Keyboard Commander

Posted 01 January 2017 - 05:57 AM

Ok, new problem.

MO is still can't launch game, but YR can be played.


Conscript reporting.


#163 pikapikaccchuuu

pikapikaccchuuu
  • New Members
  • 4 posts

Posted 01 January 2017 - 05:37 PM

Hello, when i try to launch a campaign mission i get this error:

Yuri's Revenge has encountered a fatal error!

Skirmish works fine.Can someone help me please?

Here is the syringe.log and debug.log

http://www.mediafire...u0y3k/debug.log

http://www.mediafire...8s8/syringe.log



#164 DerKrieger85

DerKrieger85
  • Members
  • 5 posts

Posted 01 January 2017 - 07:50 PM

Go to the compatibility options of gamemd.exe and select 16-bit color mode. Also run as administrator.

 

I had the same problem the guy you were responding to did, and did this to try to fix it. Unfortunately the game just doesn't launch anymore (clicking the launch game button does nothing) and doesn't give an error message this time.



#165 Linken-Nightmare

Linken-Nightmare
  • Members
  • 41 posts
  • Location:Malaysia
  • Projects:Project to crash the PC.
  •  Keyboard Commander

Posted 01 January 2017 - 09:36 PM

I got a tip from my bro,

I reinsatalled game by also shut any threat scanner from AVG or else. Works fine now.

Don't let the antivirus protect some of MO's importanat things there.

 

For someone who had a problem like this, you can try this solution. Especially Win 10 users.


Conscript reporting.


#166 AlexB

AlexB
  • Members
  • 143 posts
  • Location:Germany
  • Projects:Ares, Arda, ...
  •  Your ad here!

Posted 01 January 2017 - 10:46 PM

pikapikaccchuuu: Your problem is the same as Shelbythetriagularsquare's. It's fixed in the latest Ares version.

DerKrieger85: If you set the game to run as admin, ensure that the MO client is also set to run as admin.

#167 Fwed

Fwed
  • New Members
  • 3 posts

Posted 02 January 2017 - 05:50 AM

Help! Every time I start a match, the game freezes after few minutes. How do I fix it m8?

I do have a legit version of RA2 from Origin, and all the required files are in the directory.



#168 Fwed

Fwed
  • New Members
  • 3 posts

Posted 02 January 2017 - 05:50 AM

Help! Every time I start a match, the game freezes after few minutes. How do I fix it m8?

I do have a legit version of RA2 from Origin, and all the required files are in the directory.



#169 Fwed

Fwed
  • New Members
  • 3 posts

Posted 02 January 2017 - 06:59 AM

Nvm, I restarted the PC and it worked.



#170 Sean Lim

Sean Lim
  • New Members
  • 1 posts

Posted 02 January 2017 - 12:50 PM

Launcher works. When I tried to start campaign or skirmish, it kicks me back to the launcher.

 

My log file

Spoiler


#171 Shelbythetriagularsquare

Shelbythetriagularsquare

    Shelby

  • Members
  • 301 posts

Posted 05 January 2017 - 12:47 PM

Here is all the possible information you could ever need to help me, I know not of what else you could need.

 

And if you can't make sense out of it, I will wait for a patch.

 

Only the campaign doesn't run, I don't know why or what is the problem but I need help fixing it.

 

https://drive.google...bUNpTWt5US1ha28


Spoiler

#172 Shelbythetriagularsquare

Shelbythetriagularsquare

    Shelby

  • Members
  • 301 posts

Posted 05 January 2017 - 12:49 PM

And how do I get the latest version of ares and make MO compatible with it.. or do I just have to wait for the patch?


Spoiler

#173 Mohamed Al-Baker Mehdi

Mohamed Al-Baker Mehdi
  • Members
  • 5 posts

Posted 05 January 2017 - 07:58 PM

Hi.Mental Omega is great as always.Thank you guys.Though I have a couple pf problems.I play it on my HP Laptop Windows 10 64-bit with Radeon graphic card.After I installed the game,I did the recommended settings,though the gameplay lags often,also I can't go to the options menu during gameplay,the game freezes though music still plays,hope you answer me and thank you very much!



#174 Solais

Solais

    Conspiracy Theorist

  • Members
  • 1,648 posts

Posted 05 January 2017 - 11:06 PM

Change renderer until you find the best one. That usually fixes the options menu freeze (at least, it did for me).



#175 AlexB

AlexB
  • Members
  • 143 posts
  • Location:Germany
  • Projects:Ares, Arda, ...
  •  Your ad here!

Posted 06 January 2017 - 12:19 AM

Sean Lim: That's the other bug that's currently known. I'm certain it's not Ares related and I didn't investigate further.

Shelbythetriagularsquare: Yeah, that's the crash I fixed in Ares 0.Cp1. You could try to download it and use it instead of the Ares version that comes with MO, but as I said: I don't recommend it because even though it would fix single player, you'll desync multiplayer games with it.

#176 Mohamed Al-Baker Mehdi

Mohamed Al-Baker Mehdi
  • Members
  • 5 posts

Posted 06 January 2017 - 07:18 AM

Solais:Sorry,but what do you mean by(renders)?

#177 Solais

Solais

    Conspiracy Theorist

  • Members
  • 1,648 posts

Posted 06 January 2017 - 08:25 AM

In the options menu of the MO client, you can change renderers there (to things like TS-DDRAW or IE-DDRAW).


Edited by Solais, 06 January 2017 - 08:25 AM.


#178 Mad Matryoshka

Mad Matryoshka
  • New Members
  • 1 posts

Posted 06 January 2017 - 11:12 AM

Hello, i have a problem:
When i playing middle of mission or skirmish, always ended up with Main Excutable. Can you help me?

Screenshot (2).png Screenshot (3).png

#179 Shelbythetriagularsquare

Shelbythetriagularsquare

    Shelby

  • Members
  • 301 posts

Posted 06 January 2017 - 12:59 PM

Who cares?! I'll just make another version for multiplayer.

 

Thank you so much.


Spoiler

#180 Sizyfos31

Sizyfos31
  • Members
  • 178 posts
  • Location:Actually not from Latin America

Posted 07 January 2017 - 12:06 AM

Was playing a Co-op Needlehead, when the game crashed after cca 50 minutes. Hope the syringe.log will help with determining the cause

 

Spoiler

This is what I see when anyone misspell Fury Drone as Furry Drone

 

I made a youtube playlist of songs that may have inspired mission names (at least 50% is correct and seen by Speeder himself)





1 user(s) are reading this topic

0 members, 1 guests, 0 anonymous users