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MO3.3 SUPPORT // Game or Client Crashes & Launch Issues Megathread

Started by Speeder, Dec 16 2016 09:25 PM

Best Answer Speeder, 05 April 2024 - 11:38 AM

news_commonissues.png
 
This is a list of the most common technical issues that users might encounter trying to play Mental Omega, including using it with Steam/EA App.
 
The Steam/EA App test fix can be downloaded from our Discord's #support_solutions section for now.
 
Solutions to these problems on:
- Website: https://mentalomega.com/issues
- Discord: https://mentalomega.com/discord
(support_solutions & support channels)
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#121 primeboy1

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Posted 23 December 2016 - 09:05 PM

My game crashes on the loading screen whenever i try to start a skirmish mission, i can launch the campaign fine, however. i have used all the renderers avalable, but all give the same error, the logs are below

Spoiler


#122 AlexB

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Posted 23 December 2016 - 09:26 PM

Your gamemd.exe is from MO 3.0, which is the cause of this crash. You will have to use an original gamemd.exe with MO 3.3.

#123 kahn1992

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Posted 23 December 2016 - 11:03 PM

Could I possibly ask if anyone has any input on my issue posted on page 5? I cant play anything, neither campaign nor skirmish and I am stil getting the exact same errors as I posted then.

 

Completely fresh install of the Origin version of Ultimate Edition Red Alert 2 Yuri's Revenge.

 

I copied the game files to a seperate folder in the root (C drive) of the computer in which I then installed the mod. Could that be what is causing issues?

 

Other than that I have tried every single thing suggested in the troubleshooting and nothing fixes it.

 

Now, also the game has started screwing about with my resolution on my monitor and I have to now spend 10 minutes fighting to get the resolution to stay as it should be. This issue ONLY happens after I try to play the mod.


#124 AlexB

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Posted 24 December 2016 - 12:16 AM

The game can't find all files it needs. Please check whether ra2.mix really is in the MO folder.

#125 wizard_sunday

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Posted 24 December 2016 - 04:46 AM

The Ultimate Collection from Origin is of course patched to 1.006 and 1.001 already. No need to do that yourself.
I looks like gamemd.exe is set to run as admin or in Windows XP SP3 compatibility mode. In this case, set the client exe to run as admin. That might fix it.

 

Oh, okay. Thank you.

Yes, gamemd.exe is set to run as administrator and in Windows XP (Service Pack 3). It's also set in 16-bit (65536) color.

 

d06uB9U.jpg

 

I ran MentalOmegaClient.exe as administrator and it still goes back to the main menu when i try to play any game.

 

Should I change the compatibility and settings? Should I turn off "Run this program as an administrator"?


#126 readycomrade

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Posted 24 December 2016 - 06:03 AM

Every time I try to launch the game launcher fails to load checkBoxClear.png and writes: this image format isn't supported.

 
client.log discovers this error as:

Spoiler

 

What should I do with this?


Edited by Speeder, 27 December 2016 - 12:09 PM.

#127 Hexann

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Posted 24 December 2016 - 07:19 AM

For those who have cracked version of gamemd.exe and cannot run the game, I think i have the solution for it
 
 
 
LINK REMOVED. DO NOT POST LINKS TO GAMEMD.EXE OF AN UNKNOWN ORIGIN.
 
 
p.s. just extract that gamemd.exe into your mental omega 3.3 file directory

Edited by mevitar, 26 December 2016 - 01:05 AM.

#128 Byamarro

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Posted 24 December 2016 - 05:20 PM

Hi,

I'm unable to run latest Mental Omega.

Could anyone help me?

 

 

Log from syringe:

Spoiler

#129 Kirov_Fury

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Posted 24 December 2016 - 06:33 PM

Has anyone experienced game crashing while Wormqueen firing ? It might just be a coincidence though, however I wanted to ask anyway.

#130 UprisingJC

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Posted 25 December 2016 - 12:53 PM

http://imgur.com/a/THQGW

 

Keep getting game crash when playing.

Sometimes it shows up shortly after a game starts(both campaign and skirmish) and sometimes it takes a while to happen.

I may encounter it within 20 seconds and sometimes it takes 10+ minutes to happen.

What's weird is that I once tried starting a skirmish match with no A.Is on it. I kept afk for 20 minutes and then returned. The game was still working(the MCV was still there lol).

Then I started building things and soon I got the game crash message again.

 

Reinstalled TFD and copied the 7 required files to MO3.3 folder. Tried the gamemd.exe provided by one of the users here and it still didn't work.

 

Spoiler

#131 ouros9017

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Posted 25 December 2016 - 01:24 PM

I can't load any of the campaign missions, but the skirmish works fine.

 

Here's the Syringe.log. Also, the game seems to be creating .SAV files with the name of the mission I tried to play each time. It is supposed to be doing this?

 

Spoiler

#132 kahn1992

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Posted 25 December 2016 - 11:39 PM

The game can't find all files it needs. Please check whether ra2.mix really is in the MO folder.

 

Other than ra2.mix and the files mentioned in the install guide, are there any other files I need?

 

EDIT: Tried the game after moaking sure the ra2.mix file was in the MO folder, and now its just saying 'failed to initilize. Please reinstall'.

 

What a god damned trainwreck of a mod.


Edited by kahn1992, 25 December 2016 - 11:49 PM.

#133 wjec

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Posted 25 December 2016 - 11:57 PM

For those who have cracked version of gamemd.exe and cannot run the game, I think i have the solution for it
 
 
 
LINK REMOVED. DO NOT POST LINKS TO GAMEMD.EXE OF AN UNKNOWN ORIGIN.
 
 
p.s. just extract that gamemd.exe into your mental omega 3.3 file directory

 
Detected virus as Trojan: Win32/Spursint.A!cl.

Edited by mevitar, 26 December 2016 - 01:06 AM.

#134 AlexB

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Posted 26 December 2016 - 12:23 AM

Other than ra2.mix and the files mentioned in the install guide, are there any other files I need?
 
EDIT: Tried the game after moaking sure the ra2.mix file was in the MO folder, and now its just saying 'failed to initilize. Please reinstall'.

It still sounds like you didn't copy all files mentioned in the installation guide into the same folder as the MO files. Only use the original, unmodified files as base for MO, then it should work.
If you still have problems, use a folder outside of the Program Files folder (if your folder is in there).

#135 mevitar

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Posted 26 December 2016 - 01:02 AM

http://imgur.com/a/THQGW
 
Keep getting game crash when playing.
Sometimes it shows up shortly after a game starts(both campaign and skirmish) and sometimes it takes a while to happen.
I may encounter it within 20 seconds and sometimes it takes 10+ minutes to happen.
What's weird is that I once tried starting a skirmish match with no A.Is on it. I kept afk for 20 minutes and then returned. The game was still working(the MCV was still there lol).
Then I started building things and soon I got the game crash message again.
 
Reinstalled TFD and copied the 7 required files to MO3.3 folder. Tried the gamemd.exe provided by one of the users here and it still didn't work.

When you're playing windowed mode with a full-screen-wide window, select borderless mode. Otherwise, the game will crash when you move your cursor to the bottom bar.
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#136 xXxalexXx

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Posted 26 December 2016 - 07:59 PM

 

 

 

Hi everybody!
Every game I play, when I'm back in and I got an error message!
See picture below, does anyone know why?
 
please help me! Thanks a lot!

 

 

You need to set the gamemd.exe to use 16-bit color mode in its Compatibility Settings.

 

 

Thanks for the quick response!
 
I did like what I've written appearance but still the same error message ... even already setting the gamemd.exe to 16-bit.
 
so what are we doing? Thanks!

 

Hey! At the end of the game worked fine! Thanks to bid for the 16-bit but I chose the 8-bit compatibility setting then the game worked! Thank you very much! Now there is a little problem ...!
 
Problem: I played this game for over an hour or so ... then came me to keep this game but I can not keep it! I could not keep it properly ....
What to do? Thanks in advance!

#137 wizard_sunday

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Posted 27 December 2016 - 12:30 AM

Hmmm, i did something.

 

gamemd.exe is still set to run as administrator and on Windows XP (Service Pack 3). It's still set in 16-bit (65536) color.

 

I deleted BINKW32.DLL and re-installed it.

It still exits the game.

 

When I checked syringe.log, this is what I get:
 

Spoiler

Edited by wizard_sunday, 27 December 2016 - 12:31 AM.

#138 Lightning Fury

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Posted 27 December 2016 - 08:08 AM

Edit: My problem is fixed now. Just customized the Compatibility settings and everything is fine now ;)


#139 DerKrieger85

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Posted 28 December 2016 - 02:39 PM

As of yesterday Mental Omega has been crashing on game launch (when launching a game from the launcher/set up). It didn't used to do this until recently which leaves me at a loss as to what the problem exactly is. From the Syringe log it appears to be some kind of problem with the cncnet.dll

 

 

[09:23:06] Syringe 0.7.0.6

[09:23:06] ===============
 
[09:23:06] WinMain: lpCmdLine = ""gamemd.exe" -SPAWN -CD -LOG -SPAWN"
[09:23:06] WinMain: Trying to load executable file "gamemd.exe"...
 
[09:23:06] SyringeDebugger::RetrieveInfo: Retrieving info from the executable file...
[09:23:06] SyringeDebugger::RetrieveInfo: Executable information successfully retrieved.
[09:23:06] exe = gamemd.exe
[09:23:06] pImLoadLibrary = 0x007E1220
[09:23:06] pImGetProcAddress = 0x007E1250
[09:23:06] pcEntryPoint = 0x007CD80F
[09:23:06] dwExeSize = 0x00497FE0
[09:23:06] dwExeCRC = 0x1B499086
[09:23:06] dwTimestamp = 0x3BDF544E
 
[09:23:06] SyringeDebugger::RetrieveInfo: Opening gamemd.exe to determine imports.
[09:23:06] WinMain: SyringeDebugger::FindDLLs();
 
[09:23:06] SyringeDebugger::FindDLLs: Recognized DLL: "Ares.dll"
[09:23:06] SyringeDebugger::Handshake: Calling "Ares.dll" ...
[09:23:06] SyringeDebugger::Handshake: Answers "Found Yuri's Revenge 1.001 (UC). Applying Ares 0.C." (0)
[09:23:06] SyringeDebugger::FindDLLs: Recognized DLL: "cncnet5.dll"
[09:23:29] SyringeDebugger::FindDLLs: Done (1216 hooks added).
 
[09:23:29] WinMain: SyringeDebugger::Run(" -SPAWN -CD -LOG -SPAWN");
 
[09:23:29] SyringeDebugger::Run: Running process to debug. cmd = "gamemd.exe  -SPAWN -CD -LOG -SPAWN"
[09:23:29] SyringeDebugger::Run: Allocating 0x1000 bytes ...
[09:23:29] SyringeDebugger::Run: pAlloc = 0x001C0000
[09:23:29] SyringeDebugger::Run: Filling allocated space with zero...
[09:23:29] SyringeDebugger::Run: Setting addresses...
[09:23:29] SyringeDebugger::Run: Writing DLL loader & caller code...
[09:23:29] SyringeDebugger::Run: pcLoadLibrary = 0x001C0001
[09:23:29] SyringeDebugger::Run: Entering debug loop...
[09:23:29] SyringeDebugger::HandleException: Could not retrieve ProcAddress for: cncnet5.dll - MZ
[09:23:30] SyringeDebugger::HandleException: Finished retrieving proc addresses.
[09:23:30] SyringeDebugger::HandleException: Creating code hooks.
[09:23:33] SyringeDebugger::Run: Done.
 
[09:23:33] WinMain: SyringeDebugger::Run finished.
[09:23:33] WinMain: Exiting on success.
 

#140 MCFLYYY

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Posted 28 December 2016 - 05:16 PM

Hi all. I recently downloaded this Mod after moving on from Twisted Insurrenction. I purchased a digital copy of The Ultimate Collection through Amazon and installed RA2/YR through Origin, which I read is already patched to the correct version of YR. I copied the required files from the RA2 folder to a MO folder, and extracted the MO zip into the same folder. Long story short, I feel like I've completed the download and isntall procedures correctly.

 

I have two issues related to gameplay/system performance in-game.

 

1. At home I have a desktop I built this summer. It has a 3.5GHz i5, 16GB of RAM, a 4GB GTX 980, and an 850 Pro SSD, and I've had no issues playing any other games on it. For example, I run CS GO on max settings at 200FPS.

 

This computer has issues running Mental Omega. I switched from High to Low detail, and changed from a full-screen view to a smaller windowed mode. The game seems to run fine if I don't move the mouse, but as soon as I scroll in any direction it slows down considerably.

 

2. I gave my Surface Pro 4 to my brother last year after I bought a new one. It has a 2.4GHz i5, 4GB of RAM, and an Intel HD 520 chip with approximately 1GB RAM. This laptop experiences the same performance issue as my desktop (drop in performance when moving the mouse), except the effect is even more pronounced. Also the game seems to run a tad slower altogether.

 

I read in the FAQ that the min. requirements for MO are "more than what is required for RA2". How much more are we talking? When I google RA2 sys. requirements I see a 266MHz Pentium, 64MB RAM, and 2MB VRAM. I would consider my SP4 to be "considerably better" than those requirements, and I assume it should be able to run MO on minimum settings. I should also mention, this laptop ran the Twisted Insurrection mod flawlessly (which, granted, runs off the Tiberian Sun engine, not the RA2 engine). We played that mod online together without issue, but it took us like 4 hours to finish the only game we've played on MO because anytime either of us moved our mouse it significantly dropped the speed of the game.

 

What is causing these issues and how can I fix them.

 

Thanks!


Edited by MCFLYYY, 28 December 2016 - 05:18 PM.

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