Jump to content


Photo

MO3.3 SUPPORT // Game or Client Crashes & Launch Issues Megathread


Best Answer Speeder, 05 April 2024 - 11:38 AM

news_commonissues.png
 
This is a list of the most common technical issues that users might encounter trying to play Mental Omega, including using it with Steam/EA App.
 
The Steam/EA App test fix can be downloaded from our Discord's #support_solutions section for now.
 
Solutions to these problems on:
- Website: https://mentalomega.com/issues
- Discord: https://mentalomega.com/discord
(support_solutions & support channels)
Go to the full post


  • Please log in to reply
1440 replies to this topic

#541 IFV_Ready

IFV_Ready
  • New Members
  • 3 posts

Posted 14 June 2017 - 04:25 PM

I attached the error when i try the 640 x 480. At first i used the Default one but i changed it to TS-DDRAW i still get the same fatal error. Perhaps the syringe log changed if i chose a different renderer ?

Attached Thumbnails

  • Error.jpg


#542 bengast

bengast
  • Members
  • 11 posts

Posted 15 June 2017 - 05:44 AM

So I'm having the issue of random crashes

 

OS: win10

running 3.3.1 in its own folder with all neccesary files

compactibility on win xp-SP3

using renderer TS-DDRAW

 

not sure whether the solution is in here considering I didn't read the 27 pages  :smile2ap:

 

No error.log was made (do I need specials ettings to have the game make one?).

 

Oops was looking at the wrong place there is a log with info silly me.

 

Spoiler
 
Admin: Check
comp mode XP-SP3: Check
TS-DDRAW: Check
 
Pls help me fix the randomc rashes :C
 
edit 1: I thnik I found the error, gotta try out but no time.

Edited by bengast, 15 June 2017 - 06:05 AM.


#543 YSYSGamer

YSYSGamer
  • New Members
  • 1 posts

Posted 15 June 2017 - 06:05 PM

help me please, I can't run the game. details about the problem in the video.

 



#544 isaac103

isaac103

    title available

  • Members
  • 357 posts

Posted 22 June 2017 - 12:08 PM

 

So I'm having the issue of random crashes

 

OS: win10

running 3.3.1 in its own folder with all neccesary files

compactibility on win xp-SP3

using renderer TS-DDRAW

 

not sure whether the solution is in here considering I didn't read the 27 pages  :smile2ap:

 

No error.log was made (do I need specials ettings to have the game make one?).

 

Oops was looking at the wrong place there is a log with info silly me.

 

Spoiler
 
Admin: Check
comp mode XP-SP3: Check
TS-DDRAW: Check
 
Pls help me fix the randomc rashes :C
 
edit 1: I thnik I found the error, gotta try out but no time.

 

Have you fixed your problem yet or is it still pending?



#545 DanteShadowblade

DanteShadowblade
  • New Members
  • 1 posts

Posted 24 June 2017 - 01:45 AM

I have the same issue as YSYSGamer, tried run as admin, Win XP SP 3, reinstall the game from Origin and reinstall the mod, none working.

Here's my log

 

[08:39:35] Syringe 0.7.1.0
[08:39:35] ===============
 
[08:39:35] WinMain: arguments = ""gamemd.exe" -SPAWN -CD -LOG -SPAWN"
[08:39:35] WinMain: Trying to load executable file "gamemd.exe"...
 
[08:39:35] SyringeDebugger::RetrieveInfo: Retrieving info from the executable file...
[08:39:35] SyringeDebugger::RetrieveInfo: Executable information successfully retrieved.
[08:39:35] exe = gamemd.exe
[08:39:35] pImLoadLibrary = 0x007E1220
[08:39:35] pImGetProcAddress = 0x007E1250
[08:39:35] pcEntryPoint = 0x007CD80F
[08:39:35] dwExeSize = 0x00497FE0
[08:39:35] dwExeCRC = 0x1B499086
[08:39:35] dwTimestamp = 0x3BDF544E
 
[08:39:35] SyringeDebugger::RetrieveInfo: Opening gamemd.exe to determine imports.
[08:39:35] WinMain: SyringeDebugger::FindDLLs();
 
[08:39:35] SyringeDebugger::FindDLLs: Recognized DLL: "Ares.dll"
[08:39:35] SyringeDebugger::Handshake: Calling "Ares.dll" ...
[08:39:35] SyringeDebugger::Handshake: Answers "Found Yuri's Revenge 1.001 (UC). Applying Ares 0.Cp1." (0)
[08:39:35] SyringeDebugger::FindDLLs: Recognized DLL: "cncnet5.dll"
[08:39:36] SyringeDebugger::FindDLLs: Done (1216 hooks added).
 
[08:39:36] WinMain: SyringeDebugger::Run("-SPAWN -CD -LOG -SPAWN");
 
[08:39:36] SyringeDebugger::Run: Running process to debug. cmd = "gamemd.exe -SPAWN -CD -LOG -SPAWN"
[08:39:37] SyringeDebugger::Run: Allocating 0x1000 bytes ...
[08:39:37] SyringeDebugger::Run: pAlloc = 0x001D0000
[08:39:37] SyringeDebugger::Run: Filling allocated space with zero...
[08:39:37] SyringeDebugger::Run: Setting addresses...
[08:39:37] SyringeDebugger::Run: Writing DLL loader & caller code...
[08:39:37] SyringeDebugger::Run: pcLoadLibrary = 0x001D0001
[08:39:37] SyringeDebugger::Run: Entering debug loop...
 
That's it. That's all. The game crashes without warning or message.


#546 Handepsilon

Handepsilon

    Firestorm Gnome

  • Members
  • 2,325 posts
  • Location:Indonesia
  • Projects:Renegade X: Firestorm
  •  *intensely rolls around*

Posted 29 June 2017 - 03:06 AM

Anyone can translate this for me? I got this at random time playing a certain custom map

Spoiler

 


I like gnomes
 
YunruThinkEmoji.png
 
Visit us in Totem Arts site
(Firestorm is still SoonTM)


#547 rosenthal95

rosenthal95
  • New Members
  • 1 posts

Posted 30 June 2017 - 10:00 AM

as soon as i load a skrismish match the screen just turns to black,



#548 Jasonlfc

Jasonlfc
  • New Members
  • 2 posts

Posted 09 July 2017 - 09:15 PM

Hi

 

Having some issues getting this mod to work. I have the CnCNet version of YR. I copied my existing game folder and put the MO3 files into the new directory. I followed the instructions in the first post to set the relevant files to run as administrator. When I first tried it I got an error saying the file could not be found as my gamemd file is named as 'gamemd-spawn.exe'. I tried to rename the file to gamemd.exe but it then asks me to insert my YR CD which I do not have and haven't needed it to play on CnConline or Westwood servers as my serial is already registered. Should I download ISOs and mount them that way and use my own serial to install again? If so, is it possible to still use the CnC servers to play online?

 

Thanks



#549 Speeder

Speeder

    #ControlMOre

  • Hosted
  • 9,003 posts
  • Location:Czechia
  • Projects:Mental Omega
  •  Mental Omega Creator

Posted 10 July 2017 - 10:33 AM

gamemd-spawn.exe can't be used for Ares/MO, you need files from The Ultimate Collection of C&C, The First Decade or the original CD release of Yuri's Revenge.


mainbanner.jpg
bt_left.pngbt_fb.pngbt_yt.pngbt_tw.pngbt_md.pngbt_right.png
115776.png


#550 Jasonlfc

Jasonlfc
  • New Members
  • 2 posts

Posted 10 July 2017 - 05:36 PM

gamemd-spawn.exe can't be used for Ares/MO, you need files from The Ultimate Collection of C&C, The First Decade or the original CD release of Yuri's Revenge.

 

Thanks Speeder. I'll look into the ultimate collection, thanks again.



#551 JakeTehGamer

JakeTehGamer
  • New Members
  • 2 posts

Posted 11 July 2017 - 09:49 PM

A while ago, mental omega worked fine. Today, it isn't working even though it is the same version. I need help as soon as possible, I miss this game. This is my client.log:

 

11.07. 23:46:48.606    ***Logfile for Mental Omega Client client***
11.07. 23:46:48.645    Client version: 2.0.4.5
11.07. 23:46:48.646    Loading settings.
11.07. 23:46:48.680    Initializing updater.
11.07. 23:46:48.689    Update mirror count: 1
11.07. 23:46:48.689    Running from: clientdx.exe
11.07. 23:46:48.691    Operating system: Microsoft Windows NT 6.1.7601 Service Pack 1
11.07. 23:46:48.692    Selected OS profile: WIN7
11.07. 23:46:48.695    Removing partial custom component downloads.
11.07. 23:46:48.698    Checking for the existence of FinalSun.ini.
11.07. 23:46:48.700    FinalSun.ini doesn't exist - writing default settings.
11.07. 23:46:48.704    An exception occured while checking the existence of FinalSun settings
11.07. 23:46:48.708    Writing installation path to the Windows registry.
11.07. 23:46:49.128    KABOOOOOOM!!! Info:
11.07. 23:46:49.131    Message: HRESULT: [0x887A0004], Module: [SharpDX.DXGI], ApiCode: [DXGI_ERROR_UNSUPPORTED/Unsupported], Message: Unknown
11.07. 23:46:49.161    Source: SharpDX
11.07. 23:46:49.162    TargetSite.Name: CheckError
11.07. 23:46:49.165    Stacktrace:    at SharpDX.Result.CheckError()
   at SharpDX.Direct3D11.Device.CreateDevice(Adapter adapter, DriverType driverType, DeviceCreationFlags flags, FeatureLevel[] featureLevels)
   at SharpDX.Direct3D11.Device..ctor(DriverType driverType, DeviceCreationFlags flags, FeatureLevel[] featureLevels)
   at Microsoft.Xna.Framework.Graphics.GraphicsDevice.CreateDeviceResources()
   at Microsoft.Xna.Framework.Graphics.GraphicsDevice.PlatformInitialize()
   at Microsoft.Xna.Framework.Graphics.GraphicsDevice.Initialize()
   at Microsoft.Xna.Framework.Graphics.GraphicsDevice..ctor(GraphicsAdapter adapter, GraphicsProfile graphicsProfile, PresentationParameters presentationParameters)
   at Microsoft.Xna.Framework.GraphicsDeviceManager.Initialize()
   at Microsoft.Xna.Framework.GraphicsDeviceManager.CreateDevice()
   at Microsoft.Xna.Framework.GamePlatform.BeforeInitialize()
   at MonoGame.Framework.WinFormsGamePlatform.BeforeInitialize()
   at Microsoft.Xna.Framework.Game.DoInitialize()
   at Microsoft.Xna.Framework.Game.Run(GameRunBehavior runBehavior)
   at Microsoft.Xna.Framework.Game.Run()
   at DTAClient.Startup.Execute()
   at DTAClient.PreStartup.Initialize(String[] args)
   at DTAClient.Program.Main(String[] args)
11.07. 23:46:50.585    Hardware info: Intel® Pentium® 4 CPU 3.00GHz (1 cores)



#552 redraven313

redraven313
  • New Members
  • 1 posts

Posted 11 July 2017 - 11:04 PM

Okay, could use some help on this one.

Got a friend, who I wanted to play with. I found a iso for him, since he derped and dont have a cd drive for my awesome decade cd.
We install. Games run but with black screen (win 10), I have seen the problem before and googled an answear.
We install Omega and use the client updater to patch it up to date.
Now comes the problem

Error : 1536*836*16-c. Not too bad, saw people say we should play around with the render options. Play around a bit, get another error.
Error : Syringe 0.7.1.0 "could not load executable" "the system cannot find the file specified", this error seems to only happen in full screen mode, where the other only happen in windowed mode.

I dont really know anything, but it seems to like syringe might not have access to the .exe file, so I made certain every .exe file was run as admin and with xp sp3 on.
We still get the errors and help would welcome.

 

-Late edit:
We did get it working, seems we had a bad install from an ISO. Copying the installed game directly, seemed to work and we can play multiplayer.
For some reason his campaign just refuse to work. 


Edited by redraven313, 25 July 2017 - 09:58 AM.


#553 wrestlerofeast

wrestlerofeast
  • New Members
  • 3 posts
  • Location:East Coast, USA

Posted 13 July 2017 - 11:49 PM

Encountered an issue with the drive://filepath/resources/clientdx.exe file. AVG doesn't mind the file at first but after a while (varies on how long I play) AVG will then decide the file is a virus and quarantine it. I've gone ahead and submitted it to them for investigation but I don't expect to hear back from them. To get around this, I've just deleted the folder, unzipped the mod, and started from scratch, once again no issues until file becomes quarantined. Attached is the image of my database and file version of AVG avg.PNG . Once the file is quarantined, when attempting to run MO, I receive a popup stating that DTA Launcher has stopped working. Copying the original Clientdx.exe file from the download and just putting it back in fixes the issue when it appears.

 

Please let me know if you would like more details and I'll see what I can do. If this is the wrong thread, I apologize as it seemed best suited imo.



#554 Handepsilon

Handepsilon

    Firestorm Gnome

  • Members
  • 2,325 posts
  • Location:Indonesia
  • Projects:Renegade X: Firestorm
  •  *intensely rolls around*

Posted 14 July 2017 - 12:07 AM

Ares Syringe tries to modify game files in runtime, which results many false-positives on antivirus.

As for Win10 Black Screen, use other renderer

I like gnomes
 
YunruThinkEmoji.png
 
Visit us in Totem Arts site
(Firestorm is still SoonTM)


#555 wrestlerofeast

wrestlerofeast
  • New Members
  • 3 posts
  • Location:East Coast, USA

Posted 14 July 2017 - 07:32 PM

Ares Syringe tries to modify game files in runtime, which results many false-positives on antivirus.

As for Win10 Black Screen, use other renderer

 

Makes sense. Appreciate it. I'd like your post but I've reached my quota somehow.



#556 h1de

h1de
  • Members
  • 16 posts

Posted 14 July 2017 - 10:42 PM

Spoiler

 

Already set MentalOmegaClient to "Run as administrator". Same for gamemd.exe and syringe.exe,and they're both set to XPSP3 from the compatibility settings. I also tried all the renders and it keeps crashing. As always,version 3.3.0 works perfectly,but 3.1 and 3.2 keeps crashing for no random reason. And i'm too tired for this. Can I get some help? again?

 

T^T


Edited by h1de, 14 July 2017 - 10:43 PM.


#557 Plasma_Wolf

Plasma_Wolf
  • Members
  • 49 posts

Posted 15 July 2017 - 10:44 AM

I'm having a renderer problem with the game. It's been mentioned here before but I haven't found the solution to the sidebar not being rendered.

 

Using win10 on my laptop and I followed the instructions on the compatibility, so the game does start.

 

With the default renderer I get a black screen (sound is there).

With IE-DDRAW I get a screen but the sidebar doesn't render. I also can't get into the task manager and kill the game process because the screen stays black.

With TS-DDRAW I also get a screen but again the sidebar doesn't render. Here I can get back to the desktop screen and kill the game process through the task manager.

The other two make the game really laggy and the sidebar also doesn't render. I can kill of the process through the task manager.

 

Any ideas? :)



#558 Vhaldez

Vhaldez

    The World Guardian

  • Members
  • 140 posts
  • Location:Netherlands
  •  Peace in Balance

Posted 15 July 2017 - 05:31 PM

Hey gang,

 

A friend of mine is having difficulties running MO 3.3.0 on his Windows 10 laptop, it gives him error code 0x800f0805 when trying to run the DTA client. I made sure that both gamemd.exe and syringe.exe are running in admin mode / Windows XP SP3 and that the client is running in admin mode as well, but it simply displays this error right as it tries to start up and never progresses any further. We tried every option on the DTA client but it never goes beyond error code 0x800f0805.

 

My friend did mention that his drivers were 6 months out of date, though I don't see how that would prevent a modern client from starting up at all. If there is an easy solution that I am overlooking then I would be more than happy to hear about it.


bannerfans_16571832.png


#559 A2G2

A2G2
  • New Members
  • 1 posts

Posted 16 July 2017 - 10:31 AM

My exception code reads as C0000005 at 007CA0C3
I have tried admin run and reboot neither have worked
Any information and assistance would be greatly appreciated

#560 yunru the gundealer

yunru the gundealer
  • Members
  • 126 posts
  • Location:classified
  •  LET ME SELL YOU A GOOD GUN, EY?

Posted 16 July 2017 - 11:31 PM

every time i try to run the game it just loads normal yuri's revenge not mental omega, no idea what could of done this, i haven't touched the game files in days and it only started up yesterday, restarting and removing then re-adding MO did nothing






1 user(s) are reading this topic

0 members, 1 guests, 0 anonymous users