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MO3.3 SUPPORT // Game or Client Crashes & Launch Issues Megathread


Best Answer Speeder, 05 April 2024 - 11:38 AM

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This is a list of the most common technical issues that users might encounter trying to play Mental Omega, including using it with Steam/EA App.
 
The Steam/EA App test fix can be downloaded from our Discord's #support_solutions section for now.
 
Solutions to these problems on:
- Website: https://mentalomega.com/issues
- Discord: https://mentalomega.com/discord
(support_solutions & support channels)
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#581 PACER

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Posted 04 August 2017 - 06:16 PM

Dear MO team members:

      

      I have installed MO 3.3.2 and have a good time for a while. However, since I updated my win10 to the lastest version which is Build 16251 now, I can connect to CNCnet and join other players' room or host my room. but once launch the game, it shows others didn't load game which means our connection is broken.

 

      I don't know what i can show to you, but here is the Syringe.log:

// use spoilers!

In a word, the connection between others and me will break once the game is launched, but the CNCnet works well, it doesn't tell me that I disconnect. No sign of disconnection but cannot play with others.

 

 

Thanks for your work, let us have such a good game.

 

1. I suspect quite a lot that your router is blocking connection on several internet ports. I saw this kind of error once when I played World of Tanks.

 

2. Use spoilers to contain annoying long texts like this.


Edited by PACER, 04 August 2017 - 06:17 PM.

In-game speed vs real life speed?   
Malver in Obisidian Sands?   
Strength-Agility-Intellect subfactions?    


#582 MrZhang

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Posted 04 August 2017 - 07:01 PM

 

Dear MO team members:

      

      I have installed MO 3.3.2 and have a good time for a while. However, since I updated my win10 to the lastest version which is Build 16251 now, I can connect to CNCnet and join other players' room or host my room. but once launch the game, it shows others didn't load game which means our connection is broken.

 

      I don't know what i can show to you, but here is the Syringe.log:

// use spoilers!

In a word, the connection between others and me will break once the game is launched, but the CNCnet works well, it doesn't tell me that I disconnect. No sign of disconnection but cannot play with others.

 

 

Thanks for your work, let us have such a good game.

 

1. I suspect quite a lot that your router is blocking connection on several internet ports. I saw this kind of error once when I played World of Tanks.

 

2. Use spoilers to contain annoying long texts like this.

 

 Thanks anyway. And can u give the example about the 'use spoilers' ? I am fresh here.



#583 PACER

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Posted 04 August 2017 - 07:38 PM

Dear MO team members:
      
      I have installed MO 3.3.2 and have a good time for a while. However, since I updated my win10 to the lastest version which is Build 16251 now, I can connect to CNCnet and join other players' room or host my room. but once launch the game, it shows others didn't load game which means our connection is broken.
 
      I don't know what i can show to you, but here is the Syringe.log:

// use spoilers!

In a word, the connection between others and me will break once the game is launched, but the CNCnet works well, it doesn't tell me that I disconnect. No sign of disconnection but cannot play with others.
 
 
Thanks for your work, let us have such a good game.

 
1. I suspect quite a lot that your router is blocking connection on several internet ports. I saw this kind of error once when I played World of Tanks.
 
2. Use spoilers to contain annoying long texts like this.

 Thanks anyway. And can u give the example about the 'use spoilers' ? I am fresh here.

 
Spoiler

 
[spoiler]dd[/spoiler]

Edited by PACER, 04 August 2017 - 07:39 PM.

In-game speed vs real life speed?   
Malver in Obisidian Sands?   
Strength-Agility-Intellect subfactions?    


#584 AlexB

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Posted 05 August 2017 - 01:17 AM

Juuki Amano: Thank you! I fixed the issue in Ares. Alas, there's nothing you can currently do to fix that.
(A workaround for released Ares versions is possible, but would just desync the game if not applied for everyone.)

StolenTech: This is a blitter error, a problem in one of the game's drawing functions. The reasons can be manifold and depend on memory usage, graphics card, and more. There's no known solution yet.

MrZhang: This is a crash I've seen some times already. This is related to cncnet.dll (for reference, VideoBackBuffer at 6BC0DC). AfaIk, no solution available yet.

#585 BlackWinter

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Posted 06 August 2017 - 03:05 AM

hoy, back from the grave.  :xx:

 

here is my syringe log:

 

[23:01:31] Syringe 0.7.1.0
[23:01:31] ===============
 
[23:01:31] WinMain: arguments = ""gamemd.exe" -SPAWN -CD -LOG -SPAWN"
[23:01:31] WinMain: Trying to load executable file "gamemd.exe"...
 
[23:01:31] SyringeDebugger::RetrieveInfo: Retrieving info from the executable file...
[23:01:31] SyringeDebugger::RetrieveInfo: Failed to open the executable!
[23:01:31] WinMain: The system cannot find the file specified. (2)
[23:01:39] WinMain: Exiting on failure.
 
Each time I try to play either Multi or solo skirmish, I get this error.
MO does not close down, it just re-routes me back to lobby. 
  :toasting:


#586 PACER

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Posted 06 August 2017 - 08:08 AM

 

hoy, back from the grave.  :xx:

 

here is my syringe log:

 

[23:01:31] Syringe 0.7.1.0
[23:01:31] ===============
 
[23:01:31] WinMain: arguments = ""gamemd.exe" -SPAWN -CD -LOG -SPAWN"
[23:01:31] WinMain: Trying to load executable file "gamemd.exe"...
 
[23:01:31] SyringeDebugger::RetrieveInfo: Retrieving info from the executable file...
[23:01:31] SyringeDebugger::RetrieveInfo: Failed to open the executable!
[23:01:31] WinMain: The system cannot find the file specified. (2)
[23:01:39] WinMain: Exiting on failure.
 
Each time I try to play either Multi or solo skirmish, I get this error.
MO does not close down, it just re-routes me back to lobby. 
  :toasting:

 

 

It simply cannot find your Yuri;s Revenge file of gamemd.exe.

 

Apart from the zip you diwnliaded, these files from Ra2 are also required:

- BINKW32.dll
- BLOWFISH.dll
- gamemd.exe (patched to version 1.001)
- ra2.mix
- ra2md.mix
- language.mix
- langmd.mix

If you already have them, check if your antivirus is blocking something.

If it isn't, try running MO as administrator.


In-game speed vs real life speed?   
Malver in Obisidian Sands?   
Strength-Agility-Intellect subfactions?    


#587 MrZhang

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Posted 06 August 2017 - 06:30 PM

Dear MO team members:

      

      I have installed MO 3.3.2 and have a good time for a while. However, since I updated my win10 to the lastest version which is Build 16251 now, I can connect to CNCnet and join other players' room or host my room. but once launch the game, it shows others didn't load game which means our connection is broken.

 

      I don't know what i can show to you, but here is the Syringe.log:

Spoiler

In a word, the connection between others and me will break once the game is launched, but the CNCnet works well, it doesn't tell me that I disconnect. No sign of disconnection but cannot play with others.

 

 

Thanks for your work, let us have such a good game.

 

And now, with more Intel. It doesn't matter with Renderer, and the player i try to play with told me that I got a X symbol after my name at the loading screen. I know that X symbol, the players with that X never load at the loading screen.

 

And @AlexB, what u mean is that there is not more MP for me, at least for now ?


Edited by MrZhang, 06 August 2017 - 06:33 PM.


#588 BlackWinter

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Posted 06 August 2017 - 06:37 PM

hoy, my gamemd.exe is beyond 1.001, it is in-fact 1.011.

 

here is my directory file and all files enclosed.

 

http://imgur.com/K5eqnGm

 

as you can see, my gamemd.exe is not 1.001

 

so i tried to update it, and this was my result:

 

http://imgur.com/OmkVNEV

 

Ill have you know, i can run yuri's revenge all by itself, it runs fine.

but once I try to play anything on MO, this is the result:

 

http://imgur.com/pQ3DtZd

 

I hope I can get help with this. 

 

ps.-

OS Name Microsoft Windows 10 Home
Version 10.0.15063 Build 15063
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name DESKTOP-8PC28SO
System Manufacturer MSI
System Model MS-7998
System Type x64-based PC
System SKU Default string
Processor Intel® Core™ i5-6600K CPU @ 3.50GHz, 3504 Mhz, 4 Core(s), 4 Logical Processor(s)
BIOS Version/Date American Megatrends Inc. 1.00, 10/28/2015
SMBIOS Version 3.0
Embedded Controller Version 255.255
BIOS Mode Legacy
BaseBoard Manufacturer MSI
BaseBoard Model Not Available
BaseBoard Name Base Board
Platform Role Desktop
Secure Boot State Unsupported
PCR7 Configuration Binding Not Possible
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\system32
Boot Device \Device\HarddiskVolume1
Locale United States
Hardware Abstraction Layer Version = "10.0.15063.0"
User Name DESKTOP-8PC28SO\Mike
Time Zone Eastern Daylight Time
Installed Physical Memory (RAM) 16.0 GB
Total Physical Memory 16.0 GB
Available Physical Memory 13.1 GB
Total Virtual Memory 18.3 GB
Available Virtual Memory 15.2 GB
Page File Space 2.38 GB
Page File C:\pagefile.sys
Device Encryption Support Reasons for failed automatic device encryption: TPM is not usable, PCR7 binding is not supported, Hardware Security Test Interface failed and device is not InstantGo, Un-allowed DMA capable bus/device(s) detected, TPM is not usable
Hyper-V - VM Monitor Mode Extensions Yes
Hyper-V - Second Level Address Translation Extensions Yes
Hyper-V - Virtualization Enabled in Firmware Yes
Hyper-V - Data Execution Protection Yes


#589 Handepsilon

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Posted 06 August 2017 - 11:53 PM

where did you get your YR? A cracked version can't be used for MO

I like gnomes
 
YunruThinkEmoji.png
 
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#590 BlackWinter

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Posted 07 August 2017 - 03:03 AM

Command and Conquer Ultimate Collection. It is the raw download right off of the network, Origin. 

 

Im trying to figure out how to replace the gamemd.exe with 1.001 but im being blocked at each turn...



#591 BlackWinter

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Posted 07 August 2017 - 03:54 AM

HOY! here's an update on my progress today:

 

I reinstalled everything fresh and started messing with the file paths and what-not. - it didnt get me very far.

 

But, I started new and placed all of the files from the Command and Conquer Red Alert ll folder into the MO330 folder, then I placed all my exe files on run as administrator, then I switched syring and gamemd over to run compatibility mode XP SP3.

 

NOW- I start the game and I am inside of a game, hear audio from ambient environment and can even control my units..... but my screen is totally black......

 

How to fix this black screen, captain?

 

RESOLVED!!!!!

 

just as I posed this, I started toggling my renderer settings

 

IE-DDRAW works......


Edited by BlackWinter, 07 August 2017 - 04:00 AM.


#592 Ziggy42798

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Posted 08 August 2017 - 07:57 PM

Hello i just got back into this, i run the game perfectly fine, but on the side there is no UI. When i deploy my mcv it all works great but the entire screen is just the game, there no Ui for the money, map, or buildings. PLEASE let me know if there is a fix for this i would love to play. Also when i hit the "esc" key it doesnt bring up a menu it just goes to a black screen. Yuri.png



#593 Handepsilon

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Posted 09 August 2017 - 02:02 AM

your resolution is too high I believe

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#594 Ziggy42798

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Posted 09 August 2017 - 11:08 PM

your resolution is too high I believe

That did it!



#595 al3x_zaytev

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Posted 10 August 2017 - 07:49 AM

Hello,

I have recently installed Mental Omega.

After starting, I encountered a message saying that "this image format is not supported".

I went and installed XNA Framework.

The issue has been remedied, but another rises:

"method not found: Void PreviewExtractor.MapThumbnailExtractor..ctor(Rampastring.Tools.IniFile, Int32)"

The game then subsequenly crashes.

Syringe.log cannot be found in my game files.

 

Any help is appreciated.

Thank you.



#596 ChaosReaper

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Posted 13 August 2017 - 08:14 PM

I have all the required files mentioned above in the required directory. I have set all three application to run in compatibility mode for Windows XP SP3, and also to run as administrator. However, when I click "Launch Game,"  I get the follower error; "Failed to initialize. Please reinstall."



#597 ChaosReaper

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Posted 13 August 2017 - 08:19 PM

I have all the required files mentioned above in the required directory. I have set all three application to run in compatibility mode for Windows XP SP3, and also to run as administrator. However, when I click "Launch Game,"  I get the follower error; "Failed to initialize. Please reinstall."



#598 PACER

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Posted 13 August 2017 - 09:23 PM

 

I have all the required files mentioned above in the required directory. I have set all three application to run in compatibility mode for Windows XP SP3, and also to run as administrator. However, when I click "Launch Game,"  I get the follower error; "Failed to initialize. Please reinstall."

 

I got this error once. Check if your antivirus is blocking something.


In-game speed vs real life speed?   
Malver in Obisidian Sands?   
Strength-Agility-Intellect subfactions?    


#599 ChaosReaper

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Posted 14 August 2017 - 03:38 AM

It is disabled. I have tried rebooting and everything as well. Please help!



#600 JanisNet12

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Posted 16 August 2017 - 05:14 PM

KABOOOOOOOM

Mental Omega has crashed. Error message:

Cannot access a disposed object.
Object name: 'WindowsGameForm'.

Help me out please. This happens often but everytime, I need a solution.




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