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MO3.3 SUPPORT // Game or Client Crashes & Launch Issues Megathread


Best Answer Speeder, 05 April 2024 - 11:38 AM

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This is a list of the most common technical issues that users might encounter trying to play Mental Omega, including using it with Steam/EA App.
 
The Steam/EA App test fix can be downloaded from our Discord's #support_solutions section for now.
 
Solutions to these problems on:
- Website: https://mentalomega.com/issues
- Discord: https://mentalomega.com/discord
(support_solutions & support channels)
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#421 Handepsilon

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Posted 22 March 2017 - 01:51 AM

Hey!

I've just installed Mental Omega. The game launches just fine and I can enter single-player missions and skirmish matches just fine. Playing also runs smoothly and problem-free. But as soon as I try to enter the game menu, the game crashes. This includes both clicking the icon in the upper right corner and when I press ESC. The screen immediately freezes, the mouse icon changes to a low resolution default, and nothing else happens. I have to force terminate the game via Windows' task manager. Then I can launch the game again with the exact same issue.

I am using files from the original CDs of both RA2 and Yuri's Revenge that I still have, updated, of course, and I am using Windows 10.


Go to the option in client menu, then select your renderer into TS-DDRAW, or IE-DDRAW, whichever works

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#422 daelin

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Posted 22 March 2017 - 03:00 PM

 

 

Go to the option in client menu, then select your renderer into TS-DDRAW, or IE-DDRAW, whichever works 

 

That worked! Thanks.  :thumbsuphappy:



#423 zodiart88

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Posted 22 March 2017 - 03:25 PM

Hello everyone. I just installed this mod last night and an error just popped out when i was trying to play skirmish game

 

[11:16:24] Syringe 0.7.1.0
[11:16:24] ===============
 
[11:16:24] WinMain: arguments = ""gamemd.exe" -SPAWN -CD -LOG -SPAWN"
[11:16:24] WinMain: Trying to load executable file "gamemd.exe"...
 
[11:16:24] SyringeDebugger::RetrieveInfo: Retrieving info from the executable file...
[11:16:24] SyringeDebugger::RetrieveInfo: Failed to open the executable!
[11:16:24] WinMain: The system cannot find the file specified. (2)


#424 KamikazeNB

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Posted 22 March 2017 - 04:19 PM

Hi there guys. 

I have issue when i am playing with my friend over CNCnet. In challenges maps we have got desync error. Only in these challenges maps after about 1 hour of playing (lot of units on batterflied). We have freshly installed exactly same copy of game with exactly same way (ofc MO) and crashes are still here. Any help?



#425 Handepsilon

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Posted 23 March 2017 - 02:41 AM


Hello everyone. I just installed this mod last night and an error just popped out when i was trying to play skirmish game

[11:16:24] Syringe 0.7.1.0
[11:16:24] ===============

[11:16:24] WinMain: arguments = ""gamemd.exe" -SPAWN -CD -LOG -SPAWN"
[11:16:24] WinMain: Trying to load executable file "gamemd.exe"...

[11:16:24] SyringeDebugger::RetrieveInfo: Retrieving info from the executable file...
[11:16:24] SyringeDebugger::RetrieveInfo: Failed to open the executable!
[11:16:24] WinMain: The system cannot find the file specified. (2)


Your MO is missing gamemd.exe, where did you get your YR game?

Hi there guys.
I have issue when i am playing with my friend over CNCnet. In challenges maps we have got desync error. Only in these challenges maps after about 1 hour of playing (lot of units on batterflied). We have freshly installed exactly same copy of game with exactly same way (ofc MO) and crashes are still here. Any help?


Did you create new folder explicitly for MO or copy over your MO to your game installation?

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#426 TheWankBank

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Posted 24 March 2017 - 12:22 PM

Bug:
 

Did a 2v2v2v2 on Sky Mountain (( Fortress Map )), when I pressed Launch game, it bugs ares or something and launches Yuris revenge with weird info missing texts and on the bottom text where the version name is suppose to be, there's something like " version 1.001/ares bla bla bla " 

 

Details:

Team A:
[Me]Pacific Front Aqua

[AI]Pacific Front Aqua

 

(( from here on out, all are AI ))

Team B:

Russia Red

Russia Red

 

Team C:

PsiCorps Purple

PsiCorps Purple

 

Team D: 

China Brown 

China Brown

 

I was the fortress commander, while the rest are all spread out.

 

And it bugged the whole game, couldn't even launch a simple 1v1.

 

The only way to fix it is to reinstall 3.3.0 with the 3.3.1 patch.


iy2vXkp.png

Games -

 

Command and Conquer Red Alert 2/3 and Yuri's Revenge

Command and Conquer Tiberium Wars/ Kane's Wrath/ and Sun

Command and Conquer Generals and Zero hour

 


#427 TheWankBank

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Posted 24 March 2017 - 03:23 PM

Also one more fix needed, Since my Mental Omega cncnet doesn't seem to connect at all, it's not updated or something? 

 

I have everything up and running, I install CNCNET for yuris revenge vanilla and update it to the latest version, can play it all fine but I can't even launch MO now, it directly launches cncnet, what is going on?

 

Also, is there a way to fix me not being able to play cncnet online at all? it just says it couldn't connect, it was doing that for vanilla YR too till I updated it to 3.20 or something like that.


iy2vXkp.png

Games -

 

Command and Conquer Red Alert 2/3 and Yuri's Revenge

Command and Conquer Tiberium Wars/ Kane's Wrath/ and Sun

Command and Conquer Generals and Zero hour

 


#428 Handepsilon

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Posted 24 March 2017 - 03:57 PM

You can't have CNCNet YR and MO at same directory

Once again I advise to slowly read mentalomega.com/install

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#429 TheWankBank

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Posted 24 March 2017 - 04:21 PM

You can't have CNCNet YR and MO at same directory

 

Alright, do you still have a fix for the problem I am encountering?


iy2vXkp.png

Games -

 

Command and Conquer Red Alert 2/3 and Yuri's Revenge

Command and Conquer Tiberium Wars/ Kane's Wrath/ and Sun

Command and Conquer Generals and Zero hour

 


#430 Nablis123

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Posted 24 March 2017 - 08:11 PM

 

You can't have CNCNet YR and MO at same directory

 

Alright, do you still have a fix for the problem I am encountering?

 

after downloading MO, put it in it's own folder then copy the required 7 files (which is the first post in this thread) in case you need to know them) and play it from there

 

you also might want to uninstall YR if you play that too, because it is now corrupted (I don't mean litteraly but you can't open it now)


Edited by Nablis123, 24 March 2017 - 08:12 PM.


#431 TheWankBank

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Posted 26 March 2017 - 12:38 PM

 

 

You can't have CNCNet YR and MO at same directory

 

Alright, do you still have a fix for the problem I am encountering?

 

after downloading MO, put it in it's own folder then copy the required 7 files (which is the first post in this thread) in case you need to know them) and play it from there

 

you also might want to uninstall YR if you play that too, because it is now corrupted (I don't mean litteraly but you can't open it now)

 

Not my point, now I have seperate yuri and mental omega folders, I'm talking about how can I run it online without encountering the problem I described above.


iy2vXkp.png

Games -

 

Command and Conquer Red Alert 2/3 and Yuri's Revenge

Command and Conquer Tiberium Wars/ Kane's Wrath/ and Sun

Command and Conquer Generals and Zero hour

 


#432 Handepsilon

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Posted 26 March 2017 - 02:23 PM

Which problem are you describing? The first, the second, or both? If it's about not being able to connect to CnCNet, it's probably your connection getting blocked by a firewall or something, or your MO files being corrupted.


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#433 TheWankBank

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Posted 26 March 2017 - 04:56 PM

I press F2 to go to the CNCNET thing INSIDE the MENTAL OMEGA client, but when I try to log in, it just times out instantly or something and doesn't let me log in, as seen here:

 

https://forums.cncne...hp?topic=7446.0


Edited by TheWankBank, 26 March 2017 - 04:56 PM.

iy2vXkp.png

Games -

 

Command and Conquer Red Alert 2/3 and Yuri's Revenge

Command and Conquer Tiberium Wars/ Kane's Wrath/ and Sun

Command and Conquer Generals and Zero hour

 


#434 Handepsilon

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Posted 27 March 2017 - 03:16 AM

Hmm, it must be pretty rare, I've never heard of this one before


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#435 kubolek01

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Posted 27 March 2017 - 07:35 PM

Well my YR with MO 3.0 Beta Rev 1 worked perfectly but now on start: "Yuri's Revenge encountered an internal error and is unable to continue normally"

Win 7 Core i3 integrated GPU

Maybe old launcher would help?



#436 Asylum

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Posted 28 March 2017 - 12:41 AM

ThatOtherGuy and I repeatedly desync'd after destroying artillery bunkers on Sc08: Money Source.  We were playing via LAN.  

 

Is it a known issue with the mission?  If not, I can upload syringe.log and Debug folders for each of us.  

 

Edit: 

 

Logs: 

https://drive.google...zZXNEVGMXc/view

https://drive.google...09YSFBWbFE/view

 

Debug folders: 

https://drive.google...0JnZ3FLNzg/view

https://drive.google...2VaWTFHTDg/view


Edited by Asylum, 28 March 2017 - 02:05 AM.


#437 Handepsilon

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Posted 28 March 2017 - 07:49 AM

ThatOtherGuy and I repeatedly desync'd after destroying artillery bunkers on Sc08: Money Source. We were playing via LAN.

Is it a known issue with the mission? If not, I can upload syringe.log and Debug folders for each of us.

Edit:

Logs:
https://drive.google...zZXNEVGMXc/view
https://drive.google...09YSFBWbFE/view

Debug folders:
https://drive.google...0JnZ3FLNzg/view
https://drive.google...2VaWTFHTDg/view


Also happened between StolenTech(Nablis123) and me. Only once did we manage to succeed through that part

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#438 AlexB

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Posted 29 March 2017 - 12:01 PM

Well my YR with MO 3.0 Beta Rev 1 worked perfectly but now on start: "Yuri's Revenge encountered an internal error and is unable to continue normally"

Can you upload syringe.log or except.txt?

 

ThatOtherGuy and I repeatedly desync'd after destroying artillery bunkers on Sc08: Money Source.  We were playing via LAN.

Also happened between StolenTech(Nablis123) and me. Only once did we manage to succeed through that part

For desyncs, I would need the SYNC logs of all players. Debug.log or syringe.log don't help there. Desyncs are particularly hard to analyze, especially because with only two players, it's not even clear who is the culprit. (Might be easier to check what triggers the the mission uses there.)

#439 Nablis123

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Posted 29 March 2017 - 12:53 PM

 

Well my YR with MO 3.0 Beta Rev 1 worked perfectly but now on start: "Yuri's Revenge encountered an internal error and is unable to continue normally"

Can you upload syringe.log or except.txt?

 

ThatOtherGuy and I repeatedly desync'd after destroying artillery bunkers on Sc08: Money Source.  We were playing via LAN.

Also happened between StolenTech(Nablis123) and me. Only once did we manage to succeed through that part

For desyncs, I would need the SYNC logs of all players. Debug.log or syringe.log don't help there. Desyncs are particularly hard to analyze, especially because with only two players, it's not even clear who is the culprit. (Might be easier to check what triggers the the mission uses there.)

 

it's the trigger when we destroy artillary bunkers and get mcvs to start the actual mission


Edited by Nablis123, 29 March 2017 - 12:59 PM.


#440 Handepsilon

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Posted 29 March 2017 - 01:47 PM

If it helps, it includes arsonists and barrels

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