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MO3.3 SUPPORT // Game or Client Crashes & Launch Issues Megathread


Best Answer Speeder, 05 April 2024 - 11:38 AM

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This is a list of the most common technical issues that users might encounter trying to play Mental Omega, including using it with Steam/EA App.
 
The Steam/EA App test fix can be downloaded from our Discord's #support_solutions section for now.
 
Solutions to these problems on:
- Website: https://mentalomega.com/issues
- Discord: https://mentalomega.com/discord
(support_solutions & support channels)
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#681 SnappyGamer16

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Posted 27 October 2017 - 07:44 AM

My gamemd.exe is not missing I checked it already and I already red the instructions on mentalomega.com/install already.

#682 SnappyGamer16

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Posted 27 October 2017 - 07:45 AM

My gamemd.exe is not missing I checked it already and I already red the instructions on mentalomega.com/install already.

#683 Handepsilon

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Posted 27 October 2017 - 08:04 AM

Then recheck what has been missing in the logs. Make sure you get the correct extensions as well


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#684 SnappyGamer16

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Posted 27 October 2017 - 08:21 AM

I checked and i have all the files already.

#685 Handepsilon

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Posted 27 October 2017 - 08:29 AM

Post the Client/Syringe.log here


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#686 J00B

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Posted 28 October 2017 - 10:10 AM

During play the game freezes, music continues to play but stops after 30 seconds and has to be shut down via Task Manager.

 

Solution?



#687 SnappyGamer16

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Posted 28 October 2017 - 12:53 PM

Syringe.log:
[19:48:21] Syringe 0.7.1.0
[19:48:21] ===============

[19:48:21] WinMain: arguments = ""gamemd.exe" -SPAWN -CD -LOG -SPAWN"
[19:48:21] WinMain: Trying to load executable file "gamemd.exe"...

[19:48:21] SyringeDebugger::RetrieveInfo: Retrieving info from the executable file...
[19:48:21] SyringeDebugger::RetrieveInfo: Executable information successfully retrieved.
[19:48:21] exe = gamemd.exe
[19:48:21] pImLoadLibrary = 0x007E1220
[19:48:21] pImGetProcAddress = 0x007E1250
[19:48:21] pcEntryPoint = 0x007CD80F
[19:48:21] dwExeSize = 0x00497110
[19:48:21] dwExeCRC = 0x54CC0A13
[19:48:21] dwTimestamp = 0x3BDF544E

[19:48:21] SyringeDebugger::RetrieveInfo: Opening gamemd.exe to determine imports.
[19:48:21] WinMain: SyringeDebugger::FindDLLs();

[19:48:21] SyringeDebugger::FindDLLs: Recognized DLL: "Ares.dll"
[19:48:21] SyringeDebugger::Handshake: Calling "Ares.dll" ...
[19:48:21] SyringeDebugger::Handshake: Answers "Found Yuri's Revenge 1.001 (modified). Applying Ares 0.Dp1." (0)
[19:48:21] SyringeDebugger::FindDLLs: Done (1265 hooks added).

[19:48:21] WinMain: SyringeDebugger::Run("-SPAWN -CD -LOG -SPAWN");

[19:48:21] SyringeDebugger::Run: Running process to debug. cmd = "gamemd.exe -SPAWN -CD -LOG -SPAWN"
[19:48:22] SyringeDebugger::Run: Allocating 0x1000 bytes ...
[19:48:22] SyringeDebugger::Run: pAlloc = 0x001B0000
[19:48:22] SyringeDebugger::Run: Filling allocated space with zero...
[19:48:22] SyringeDebugger::Run: Setting addresses...
[19:48:22] SyringeDebugger::Run: Writing DLL loader & caller code...
[19:48:22] SyringeDebugger::Run: pcLoadLibrary = 0x001B0001
[19:48:22] SyringeDebugger::Run: Entering debug loop...
[19:48:23] SyringeDebugger::HandleException: Finished retrieving proc addresses.
[19:48:23] SyringeDebugger::HandleException: Creating code hooks.
[19:48:53] SyringeDebugger::Run: Done with exit code 0 (0).

[19:48:53] WinMain: SyringeDebugger::Run finished.
[19:48:53] WinMain: Exiting on success.

Client.log:

28.10. 19:47:14.331 ***Logfile for Mental Omega Client client***
28.10. 19:47:14.337 Client version: 2.0.6.8
28.10. 19:47:14.339 Loading settings.
28.10. 19:47:14.383 Initializing updater.
28.10. 19:47:14.387 Update mirror count: 1
28.10. 19:47:14.388 Running from: clientdx.exe
28.10. 19:47:14.390 Operating system: Microsoft Windows NT 6.2.9200.0
28.10. 19:47:14.391 Selected OS profile: WIN810
28.10. 19:47:14.393 Removing partial custom component downloads.
28.10. 19:47:14.394 Checking for the existence of FinalSun.ini.
28.10. 19:47:14.395 FinalSun.ini doesn't exist - writing default settings.
28.10. 19:47:14.397 An exception occured while checking the existence of FinalSun settings
28.10. 19:47:14.399 Writing installation path to the Windows registry.
28.10. 19:47:14.655 Initializing GameClass.
28.10. 19:47:15.004 InitGraphicsMode: 1280x720
28.10. 19:47:15.468 Checking local file versions.
28.10. 19:47:15.470 Loading maps.
28.10. 19:47:16.003 Hardware info: Intel® Core™ i7-3540M CPU @ 3.00GHz (2 cores) Video controller: Intel® HD Graphics 4000
28.10. 19:47:46.680 Map MapsMO\Challenge\c_firestorm doesn't exist!
28.10. 19:47:52.018 Attempting to parse INI\Battle.ini to populate mission list.
28.10. 19:47:52.020 File INI\Battle.ini not found. Ignoring.
28.10. 19:47:52.021 Attempting to parse INI\BattleClient.ini to populate mission list.
28.10. 19:47:52.384 Finished parsing INI\BattleClient.ini.
28.10. 19:47:52.943 Reading statistics.
28.10. 19:47:53.798 AssetLoader.LoadSound: Sound not found! getready.wav
28.10. 19:47:55.076 AssetLoader.LoadSound: Sound not found! getready.wav
28.10. 19:47:56.098 CheckForUpdates()
28.10. 19:47:56.101 Checking version on the server.
28.10. 19:47:56.103 Trying to connect to update mirror http://mentalomega.com/game/update/
28.10. 19:48:00.023 Downloaded version information, parsing.
28.10. 19:48:00.036 Server game version is 3.3.2, local version is 3.3.2
28.10. 19:48:00.038 File identifiers updated.
28.10. 19:48:00.040 Checking if custom components are outdated.
28.10. 19:48:17.638 Writing spawn.ini
28.10. 19:48:17.653 Writing map.
28.10. 19:48:17.655 Loading map INI from C:\Program Files (x86)\Red Alert 2 Yuri's Revenge\MapsMO\Standard\yuriisnoteasy.map
28.10. 19:48:17.810 Writing settings INI.
28.10. 19:48:21.830 Waiting for qres.dat or Syringe.exe to exit.
28.10. 19:48:54.186 Executing callback HandleGameProcessExited
28.10. 19:48:54.188 Executing callback HandleGameProcessExited
28.10. 19:48:54.352 Executing callback GameProcessExited
28.10. 19:48:54.357 GameProcessExited: Parsing statistics.
28.10. 19:48:54.363 Parsing game statistics.
28.10. 19:48:54.372 GameProcessExited: Adding match to statistics.
28.10. 19:48:54.383 Skipping adding match to statistics because the game was cancelled.
28.10. 19:48:54.426 Executing callback HandleGameProcessExited
28.10. 19:49:06.088 Executing callback FadeMusicExit
28.10. 19:49:06.101 Executing callback FadeMusicExit
28.10. 19:49:06.118 Executing callback FadeMusicExit
28.10. 19:49:06.135 Executing callback FadeMusicExit
28.10. 19:49:06.152 Executing callback FadeMusicExit
28.10. 19:49:06.169 Executing callback FadeMusicExit
28.10. 19:49:06.186 Executing callback FadeMusicExit
28.10. 19:49:06.203 Executing callback FadeMusicExit
28.10. 19:49:06.220 Executing callback FadeMusicExit
28.10. 19:49:06.237 Executing callback FadeMusicExit
28.10. 19:49:06.254 Executing callback FadeMusicExit
28.10. 19:49:06.271 Executing callback FadeMusicExit
28.10. 19:49:06.288 Executing callback FadeMusicExit
28.10. 19:49:06.305 Executing callback FadeMusicExit
28.10. 19:49:06.322 Executing callback FadeMusicExit
28.10. 19:49:06.339 Executing callback FadeMusicExit
28.10. 19:49:06.356 Executing callback FadeMusicExit
28.10. 19:49:06.373 Executing callback FadeMusicExit
28.10. 19:49:06.390 Executing callback FadeMusicExit
28.10. 19:49:06.407 Executing callback FadeMusicExit
28.10. 19:49:06.424 Executing callback FadeMusicExit
28.10. 19:49:06.441 Executing callback FadeMusicExit
28.10. 19:49:06.458 Executing callback FadeMusicExit
28.10. 19:49:06.475 Executing callback FadeMusicExit
28.10. 19:49:06.492 Executing callback FadeMusicExit
28.10. 19:49:06.509 Executing callback FadeMusicExit
28.10. 19:49:06.526 Executing callback FadeMusicExit
28.10. 19:49:06.543 Executing callback FadeMusicExit
28.10. 19:49:06.559 Executing callback FadeMusicExit
28.10. 19:49:06.577 Executing callback FadeMusicExit
28.10. 19:49:06.593 Executing callback FadeMusicExit
28.10. 19:49:06.610 Executing callback FadeMusicExit
28.10. 19:49:06.627 Executing callback FadeMusicExit
28.10. 19:49:06.644 Executing callback FadeMusicExit
28.10. 19:49:06.661 Executing callback FadeMusicExit
28.10. 19:49:06.678 Executing callback FadeMusicExit
28.10. 19:49:06.695 Executing callback FadeMusicExit
28.10. 19:49:06.712 Executing callback FadeMusicExit
28.10. 19:49:06.729 Executing callback FadeMusicExit
28.10. 19:49:06.746 Executing callback FadeMusicExit
28.10. 19:49:06.748 Exiting.
28.10. 19:49:06.749 Saving friend list.

#688 SnappyGamer16

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Posted 28 October 2017 - 12:54 PM

Sorry for late post.

#689 Handepsilon

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Posted 29 October 2017 - 05:27 AM

can you sceeenshot your game folder? the log doesn't seem to say what was missing

There's this though

[19:48:21] SyringeDebugger::Handshake: Answers "Found Yuri's Revenge 1.001 (modified). Applying Ares 0.Dp1." (0)


Where did you get your YR from?

Edited by Handepsilon, 29 October 2017 - 05:28 AM.

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#690 DeathMaker900

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Posted 31 October 2017 - 02:48 AM

Hey guys, i tried to install MO but I'm getting a crash on startup. when i launch MentalOmegaClient.exe windows pops up almost immediately with "DTA Client has stopped working".

 

I've tried setting all of the exe's to run as admin as well as XP-SP3 comparability  (with and without)

I've tried running MO by copying the named files in the readme and by pasting all of the files into the original install folder.

I've tried both clean installs of the RA2 as well as my CnCNet version with the resolution fixes.

The program seems to be crashing before it even tries to generate any sort of log file.

My copy of RA2&YR is from origin, the ultimate collection.

OS is windows 8.1, cpu is intel i73930K, gpu is nvidia 980ti.

 

What am i doing wrong here?

 

Edit: while i dont have a syringe log i DO have a client.log

 

31.10. 01:06:23.776    ***Logfile for Mental Omega Client client***

31.10. 01:06:23.782    Client version: 2.0.6.8
31.10. 01:06:23.783    Loading settings.
31.10. 01:06:23.821    Initializing updater.
31.10. 01:06:23.823    Update mirror count: 1
31.10. 01:06:23.823    Running from: clientdx.exe
31.10. 01:06:23.823    Operating system: Microsoft Windows NT 6.2.9200.0
31.10. 01:06:23.824    Selected OS profile: WIN810
31.10. 01:06:23.824    Removing partial custom component downloads.
31.10. 01:06:23.824    Checking for the existence of FinalSun.ini.
31.10. 01:06:23.825    FinalSun.ini doesn't exist - writing default settings.
31.10. 01:06:23.825    An exception occured while checking the existence of FinalSun settings
31.10. 01:06:23.826    Writing installation path to the Windows registry.
31.10. 01:06:24.179    Initializing GameClass.
31.10. 01:06:24.352    InitGraphicsMode: 1280x720
31.10. 01:06:24.473    Checking local file versions.
31.10. 01:06:24.474    Loading maps.
31.10. 01:06:24.882    Hardware info: Intel® Core™ i7-3930K CPU @ 3.20GHz (6 cores)  Video controller: NVIDIA GeForce GTX 980 Ti 
31.10. 01:06:24.941    Map MapsMO\Challenge\c_firestorm doesn't exist!

Edited by DeathMaker900, 31 October 2017 - 05:10 AM.


#691 UNSC THE CHILL OF WAR

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Posted 31 October 2017 - 08:53 AM

Deathmaker9000 Go into the resources folder, and find clientxna.exe. use this to run MO.
I had the same problem and the devs told me to do this

Edited by UNSC THE CHILL OF WAR, 31 October 2017 - 08:54 AM.


#692 xibaca

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Posted 31 October 2017 - 12:30 PM

Just posting to help out people with the same environment as mine who wants to play Mental Omega (tested version 3.3):

 

  • Wants to run the game on a Linux machine (tested on Ubuntu)
  • Will use Wine to do the job (tested on v2.0.3)

You will need to perform the initial steps somewhere else (tested on a VirtualBox Windows XP SP3 machine with NTFS filesystem).

 

  1. Install the base games (RA2) and the YR extension (no need to manually install the RA2 1.006 patch as the YR installer will do this for you).
  2. Manually install the YR 1.001 patch.
  3. Create an empty folder for Mental Omega (still at the other environment, this case the aforementioned VBox WinXP).
  4. Download the game's files (and the separate soundtrack zip as well) and extract them into this new folder (I'll call it the Mental Omega folder from now on). (I think I forgot to manually add the Mental Omega 3.3.2 patch here. Although it should work, you may want to add it later).
  5. Copy the necessary files for Mental Omega to work from the YR's installation folder (usually C:/Westwood/RA2) into the Mental Omega folder (the .mix, .dll and .exe files listed by the OP in this thread).
  6. Create a Zip file containing all the contents within the Mental Omega folder (I'll call it MentalOmega.zip from now on).

Now, somehow, transfer the MentalOmega.zip file to your Linux machine. Then perform the following 10 steps towards happiness:

 

  1. Unzip MentalOmega.zip into some folder where you have write permissions.
  2. Make sure you have Wine installed in your machine by opening a new Terminal window (typing "gnome-terminal" on a search bar may help) and then running "wine --version". Something like "wine-2.0.3" should be responded to you in case Wine is indeed installed. Otherwise, seek help installing it.
  3. Now make sure you have the "winetricks" tool installed (with the "winetricks --version" command). You may not, in which case you can install with the following command on Ubuntu: "wget http://winetricks.go...src/winetricks; sudo apt-get install winetricks"). Seek help installing it in some other environment.
  4. Now go ahead and create a win32 Wine architecture and install XNA 4.0 at the same time with the command: "env WINEARCH=win32 WINEPREFIX=~/.wine32 winetricks xna40".
  5. Then, open the Wine configuration (by typing "winecfg" in your Terminal). Make sure the selected "Windows Version" is Windows XP, on the "Applications" tab. Now go to the "Libraries" tab and write "ddraw" into the "New override for library" field then click "Add". Click "OK" in the popup that will show up asking if you want to mess with this system library. A new entry will be added, corresponding to ddraw. Select it, then click "Edit", then choose "Native (Windows"). Proceed to do the same things as before, but now typing "wsock32" instead of "ddraw". You shall end up with both libraries being listed as having overrides making sure the "Native (Windows)" version is used. Remember to save your configuration changes by clicking "OK" afterwards.
  6. Now, still in your Terminal window, navigate to the Mental Omega folder (created when you extracted MentalOmega.zip somewhere).
  7. Rename the following ".xnb" files (you could remove them but for good measure just rename them into something else):
    • "./Resources/chaoticimpulse.xnb"
    • "./Resources/mainmenu.xnb"
  8. Then rename the following ".wav" files (again, you could just remove them but let's keep a backup):
    • "./Resources/leavegame.wav"
    • "./Resources/MainMenu/button.wav"
    • "./Resources/button.wav"
    • "./Resources/checkbox.wav"
    • "./Resources/dropdown.wav"
    • "./Resources/pm.wav"
    • "./Resources/lobbymusic.wav"
    • "./Resources/joingame.wav"
    • "./Resources/message.wav"
    • "./Resources/gamecreated.wav"
  9. Doing the renaming procedures mentioned above will cause the Mental Omega Client to be mute, completely soundless... which is kinda lame. But better than nothing as at least now it works (and the actual game is still fully functional with sounds and music and etc.). For some reason XNA crashes when trying to execute these sound and game files.
  10. Finally, type: "env WINEARCH=win32 WINEPREFIX=~/.wine32 wine Resources/clientxna.exe" to actually launch the Client (and launching the game through the mute client shall work as expected now)!


#693 J00B

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Posted 01 November 2017 - 01:08 PM

During play the game freezes, music continues to play but stops after 30 seconds and has to be shut down via Task Manager.

 

Solution?

 

Keeps happening. SP and MP. Any support would be appreciated.



#694 Handepsilon

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Posted 01 November 2017 - 01:13 PM

Renderer used?

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#695 Handepsilon

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Posted 01 November 2017 - 01:13 PM

Renderer used?

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#696 J00B

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Posted 02 November 2017 - 03:37 AM

Renderer used?

 

Default. I'll try using TS-DRRAW and see how that goes. Thanks.



#697 DeathMaker900

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Posted 03 November 2017 - 08:00 PM

Deathmaker9000 Go into the resources folder, and find clientxna.exe. use this to run MO.
I had the same problem and the devs told me to do this

 

That works, i can plan a full match. the OpenGL one also brings up the launcher, although i haven't tried a match with it. its only the DirectX one that fails, which is weird because XNA uses DirectX 9...  :whathuh:

Regardless, thanks a bunch, having a lot of fun playing.



#698 Guardian of Harmony

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Posted 05 November 2017 - 04:46 PM

I'm having a puzzling problem where the game runs fine except when the mouse moves, experiencing severe slow down. I've tried different renderers in the options and different compatability modes for the exes.



#699 Handepsilon

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Posted 06 November 2017 - 03:17 AM

Usually I used windowed mode TS-DDRAW on Windows 8, that doesn't work out for you?


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#700 FELITH

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Posted 06 November 2017 - 09:36 AM

My friend has a problem similar to this one: https://forums.cncne...43-i-dont-load/

firewall, antivirus are off.

all .exe run as admin.

server tunnel that we're using is fine. (tested without him)

singleplayer skirmish, campaign work fine.

CnCNet's RA2/YR work fine. but not MO. (same tunnel.)

his game file is a copied from me.

tried all tunnels.

 

Win10 Build 16299 (lastest)

 

On my loading screen, I see all the players are loading include him. then We're all getting into the game when everyone is finished (except him, still waiting for other players at the loading screen). All players' game is freeze at this point and got error "Other system not responding." and, all back to the lobby.

 

his syringe.log


Edited by FELITH, 06 November 2017 - 02:22 PM.





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