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MO3.3 SUPPORT // Game or Client Crashes & Launch Issues Megathread

Started by Speeder, Dec 16 2016 09:25 PM

Best Answer Speeder, 05 April 2024 - 11:38 AM

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This is a list of the most common technical issues that users might encounter trying to play Mental Omega, including using it with Steam/EA App.
 
The Steam/EA App test fix can be downloaded from our Discord's #support_solutions section for now.
 
Solutions to these problems on:
- Website: https://mentalomega.com/issues
- Discord: https://mentalomega.com/discord
(support_solutions & support channels)
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#1021 romerfreya

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Posted 04 July 2018 - 05:01 AM

Hi guys i need a little help, im just new with mental omega and i cant run the client it keeps on crashing.
 
here is a screenshot of the error and the client error log im getting after i ran the client.
 
Client txt file:
 

Spoiler

 
error log file:
 
Spoiler

 

screenshot.png

 

thanks in advance.


Edited by romerfreya, 04 July 2018 - 08:12 AM.

#1022 kirw6

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Posted 05 July 2018 - 03:50 PM

Hey, often times while playing LAN or multiplayer I get a Fatal Error- Desynchronization event occured. How can I post in here the debug file? Wont let me attach .txt or copy and paste


#1023 Handepsilon

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Posted 05 July 2018 - 05:20 PM

send a link from a filesharing website


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#1024 isaac103

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Posted 21 July 2018 - 02:12 AM

Game just crashed for me again.

 

Attached is my syringe.log:

 

Spoiler


#1025 AlexB

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Posted 21 July 2018 - 04:09 PM

An animation had no type set. I've seen this before, but don't yet know for certain how this happens. It might be that an animation is dealing damage, which causes the very animation (maybe by proxy: building anim, attached anim) to be removed from the game. This clears the type data and would explain why the type data was set just a few instructions earlier in the same function that crashes, because if that weren't the case, it would have crashed earlier already.

#1026 isaac103

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Posted 21 July 2018 - 04:24 PM

An animation had no type set. I've seen this before, but don't yet know for certain how this happens. It might be that an animation is dealing damage, which causes the very animation (maybe by proxy: building anim, attached anim) to be removed from the game. This clears the type data and would explain why the type data was set just a few instructions earlier in the same function that crashes, because if that weren't the case, it would have crashed earlier already.

I presume that will be fixed in a later version of Ares or no? 


#1027 AlexB

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Posted 21 July 2018 - 07:20 PM

If this is a bug in Ares, yes. If this is a shortcoming of the original game engine, making this possible would be a feature request. Then it depends.

#1028 Claxi

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Posted 22 July 2018 - 05:32 AM

Newbie here, how do I figure this out?

Spoiler


#1029 Starkku

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Posted 22 July 2018 - 09:13 AM

Just don't press the 'Move Down' button in Updater settings. It crashes if there's no update mirror selected (and it doesn't select one by default) and wouldn't do jack all anyway since there's only one mirror listed. It is a bug that'll likely get fixed eventually, but not a critical one since it happens under predictable conditions with something that you can easily ignore and choose to not do.

Edited by Starkku, 22 July 2018 - 09:53 AM.

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#1030 Claxi

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Posted 22 July 2018 - 10:52 AM

Ok, new problem:

 

Spoiler


#1031 zpimp

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Posted 22 July 2018 - 08:29 PM

linux/wine here

i get some errors regarding xna running mentalomegaclient.exe

Spoiler

 

if i run clientxna.exe at least i can see the image background :)

at first it complained about c_firestorm map but i made a copy of another map and now i get this

 

Spoiler

 

isnt there some kind of ignore errors parameter for this awful xna ?


#1032 Claxi

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Posted 23 July 2018 - 12:01 PM

It keeps crashing...

 

Spoiler


#1033 APYRFoehn

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Posted 23 July 2018 - 01:20 PM

Client Sound doesn't work although everything is working fine, OST also is working, i tried many times to reinstall the game and the windows but it still doesn't work.

It worked fine before but i don't know what happened 

I turned on all the options and nothing new 

there is a similar video on YouTube where is no client sound! although all client options are on!

 

 

 

Any idea ??


Edited by APYRFoehn, 23 July 2018 - 01:22 PM.

#1034 AlexB

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Posted 23 July 2018 - 01:43 PM

People, people, please use spoiler tags. It's difficult to see what's going on here because of all the data.
 

It keeps crashing...

I would need the except file the debug log mentions to tell you what went wrong.

#1035 zpimp

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Posted 23 July 2018 - 07:07 PM

xna fails without a specific reason, this is why i moved away from microsoft windows

one of the devs need to get on linux :)

 

on the other hand, with manjaro/wine3.1 i can play mental omega 2.0 at full speed, also tried lan with wsock32(wine override)

hope this gets fixed


#1036 Claxi

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Posted 23 July 2018 - 09:38 PM

People, people, please use spoiler tags. It's difficult to see what's going on here because of all the data.
 

It keeps crashing...

I would need the except file the debug log mentions to tell you what went wrong.

 

 

 

Spoiler


#1037 zpimp

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Posted 23 July 2018 - 09:52 PM

so on linux i can get the mental omega client to work

with what this guy said here https://github.com/C...lient/issues/59 , follow the hastebin link

but now it crashes, and it needed the ra2.tlb and after that its loading and crashes

keep in mind i can run ra2 with ddraw.dll just fine

i replaced the ddraw and i get this with 0046:fixme:d3d:surface_cpu_blt Filter WINED3D_TEXF_LINEAR not supported in software blit.

 

tell me wich renderer do i select so its like normal redalert with ddraw.dll, that worked


Edited by zpimp, 23 July 2018 - 10:06 PM.

#1038 Claxi

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Posted 24 July 2018 - 12:07 PM

Managed to get Mental omega to work, but whenever I press the escape key, it does not show the pause menu, mouse flickers, and the win screen is in the same situation with the pause screen; frozen screen, but you can still click on the buttons where they are supposed to be.


Edited by Claxi, 24 July 2018 - 12:22 PM.

#1039 Handepsilon

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Posted 24 July 2018 - 12:56 PM

Use DDrawCompat or TSDDraw Renderer. Check client menu

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#1040 AlexB

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Posted 24 July 2018 - 05:11 PM

[...]something something except.txt

You most likely had missing ra2.mix or ra2md.mix, but I guess you found that out already.
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