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MO3.3 SUPPORT // Game or Client Crashes & Launch Issues Megathread


Best Answer Speeder, 05 April 2024 - 11:38 AM

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This is a list of the most common technical issues that users might encounter trying to play Mental Omega, including using it with Steam/EA App.
 
The Steam/EA App test fix can be downloaded from our Discord's #support_solutions section for now.
 
Solutions to these problems on:
- Website: https://mentalomega.com/issues
- Discord: https://mentalomega.com/discord
(support_solutions & support channels)
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#1161 AlexB

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Posted 30 January 2019 - 10:05 PM

That's the CnCNet dll issue. Sorry, no solution yet.



#1162 DoctorZedEZ

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Posted 31 January 2019 - 02:44 AM

I used mod without any issue for 3 months but then the strange issue happen to me

I'm having a problem when trying to start any match with any setting in skirmish, MP , campaign. The yuri revenge doesn't run after I try to launch it.

No crash or "Application doesn't responding" pop up it just doesn't launch the game and send me back to the MO launcher menu.

The strange point is I never has this problem for 3 months since I started playing. I also pretty sure I never downloaded anything from external source except for some game from steam

My specs and set up

- Window 10

- Run game on 1920x1080 (DDrawcompat with no issue so far until today)

- I double checked and all my vital file from original game still intact BINKW32.dll,blowfish,langmd and stuff also the gamemd is ver 1.001

- No extra mod, INI or any customization to the game file so far

- My original game file are downlaoded from Origin ultimate collection (gamemd patched to 1.001 by CnC lab's patcher)

Here are some of my attempt to fix it but failed

- Run gamemd, syrine, MO client as administrator

- Uninstalling entire game (both original and MO) then reinstalling it

- Several restarts

- Try to launch the game as 1280 x 1080 and all other rendering settings

Praying for power from lord yuri

Here is my syrine.exe file (I can't upload it for some reason so I use my google drive)

https://drive.google...MOH9BtowPvJGJuf

 


Edited by DoctorZedEZ, 31 January 2019 - 02:50 AM.


#1163 AlexB

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Posted 31 January 2019 - 08:26 PM

Seems to be exactly the same issue as just above.



#1164 DoctorZedEZ

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Posted 01 February 2019 - 03:28 AM

Seems to be exactly the same issue as just above.

So if there is no solution yet I can just sit and wait?



#1165 Handepsilon

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Posted 01 February 2019 - 06:07 AM

did you check the antivirus exception list?


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#1166 DoctorZedEZ

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Posted 01 February 2019 - 08:26 AM

did you check the antivirus exception list?

I checked it but still doesn't do the job any better idea?



#1167 Handepsilon

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Posted 01 February 2019 - 09:35 AM

Not exactly, disable windows defender altogether maybe?


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#1168 DoctorZedEZ

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Posted 01 February 2019 - 11:18 AM

Not exactly, disable windows defender altogether maybe?

Not working. I used to play MO with both anti virus and window defender on without any issue for 3 months until yesterday so I don't think it's the cause



#1169 GameMaster0000

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Posted 02 February 2019 - 04:19 PM

Edited : NVM, Just reinstall MO 3.3.0 and updated.

I stop play MO for a while but when I try to play again this happen

 

Description:
  Stopped working

Problem signature:
  Problem Event Name:    CLR20r3
  Problem Signature 01:    mentalomegaclient.exe
  Problem Signature 02:    1.0.0.1
  Problem Signature 03:    58484248
  Problem Signature 04:    System
  Problem Signature 05:    2.0.0.0
  Problem Signature 06:    5bfe06ad
  Problem Signature 07:    3af9
  Problem Signature 08:    288
  Problem Signature 09:    System.ComponentModel.Win32
  OS Version:    6.1.7601.2.1.0.256.1
  Locale ID:    1041
 

Attached Thumbnails

  • MOerror.png

Edited by GameMaster0000, 04 February 2019 - 08:08 AM.


#1170 AlexB

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Posted 02 February 2019 - 06:17 PM

 

Seems to be exactly the same issue as just above.

So if there is no solution yet I can just sit and wait?

Sometimes, a restart works. Sometimes it doesn't.

I'm not working on the dll, so I cannot give a definitive answer about its maintenance.



#1171 Uusseerrnnaammee

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Posted 12 February 2019 - 03:31 PM

(I hope this is the right place for such topics)

 

I have a problem,it is as follows or at least I think this is the problem: I do not have the files, that need to be inside the same folder as the Mental Omega modification, I only have one program, no "gamemd.exe" or others.

could this be because I downloaded the game from "Origin"?

 

The error message that comes up, when I try to start the first allied mission is:

 

Syringe 0.7.2.0

 

Could not load executable.

 

The system can not find the specified data (this part is translated, I am not british and neither is my personal computer)

 

I hope that somebody is able to help me. 



#1172 AlexB

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Posted 12 February 2019 - 06:52 PM

You need to install MO into the same folder the game is installed. That is where all the game files are: gamemd.exe, the mixes and so on.



#1173 Uusseerrnnaammee

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Posted 12 February 2019 - 07:07 PM

Greetings AlexB

 

Thank you very much for your reply but (and this is a big "but") I have both the game and the modification  inside the same folder, so this can not be the solution.


Edited by Uusseerrnnaammee, 12 February 2019 - 07:11 PM.


#1174 Handepsilon

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Posted 13 February 2019 - 12:52 PM

Greetings AlexB

Thank you very much for your reply but (and this is a big "but") I have both the game and the modification inside the same folder, so this can not be the solution.

Can we have screenshot of your folder?

To clarify, by same folder, it means that the mod is not in any subfolder. If for example you copy the mod inside a folder in the RA2 directory, it won't work.

EDIT : from what I gathered from your other topic, it seems that you pasted the mod into the location of the game's shortcut instead of the actual game's directory. Have you searched the location of your actual game's folder? It is impossible that you only have one single program to run Red Alert 2, even for Origin installation

Edited by Handepsilon, 13 February 2019 - 12:57 PM.

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#1175 Uusseerrnnaammee

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Posted 13 February 2019 - 01:58 PM

Handepsilon I greet you again,

 

You are right, I have now properly installed the Modification, thank you for that. But there is now another problem: "String manager failed to initilaized properly" (sic)

 

This could be because gamemd.exe isn't patched to version 1.001, this is because it is the only thing I didn't check, because I don't know how to check the version, neither do I know how to patch.

 

I apologize if this second issue is again a very simple one like the first.



#1176 Uusseerrnnaammee

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Posted 13 February 2019 - 05:08 PM

Now I have fixed it, thank you all for your help!



#1177 goldenguard95

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Posted 17 February 2019 - 07:50 PM

Hello again. Got back after some time. Last time, when i had those problems with Syringe.exe (Just take a look at my first two posts)... tried some things, nothing fixed it, so i just gave up on it. After a while, i wanted to play Mental Omega again. Installed everything again. First few days it worked fine. Then i got the "Syringe cannot be run just like that".... I think its just my luck, or i dont know. : / So basically... if i want to play it, i just have to install Red Alert 2 + Yuris Revenge and Mental Omega all over again. I dont see any other choice.



#1178 Holidae

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Posted 28 February 2019 - 11:50 PM

That's the CnCNet dll issue. Sorry, no solution yet.

 

Hey All,

 

I was just wondering if this issue has been resolved yet, or perhaps an ETA?

 

I followed the steps mentioned on the first page, and am still having the same issue as the folks above - where the game fails to load after starting a skirmish/campaign mission. (Where there is no error and it just takes me back to the MO menu. Gamemd, syringe and mentalomegaclient are all set to run as administrator.)

 

Thanks for your time and hard work on this game, I really enjoy it!



#1179 Im#NuMBeR1

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Posted 03 March 2019 - 11:46 PM

Hi.

 

I'm running MO 3.3 on the Origin version of RA2-YR. I am also using CnCNet client for online. CnCNet is installed into the root of the directory for the game, but when I start a multiplayer game it launches for my friend but doesn't launch for me until he has already connected and it says I disconnected for him and that he is victorious. Once he is crowned victorious, the game THEN launches and loads in.

 

What could this be? GameMD shows "1.0.1.1" but I don't know how to downgrade that?



#1180 Handepsilon

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Posted 04 March 2019 - 12:09 AM

There's nothing wrong with your game version. I think it was just a typo in the version number.

When you said CnCNet client, did you mean the one that came with MO or the one used for vanilla YR? Both are incompatible to use on the same folder, so you will need to make separate folder for MO (as per installation instruction in website)

On the other hand, the game seems to be working fine dfor you. The only problem is that your game launches slowly. How good is your computer?

Edited by Handepsilon, 04 March 2019 - 12:10 AM.

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