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MO3.3 SUPPORT // Game or Client Crashes & Launch Issues Megathread


Best Answer Speeder, 05 April 2024 - 11:38 AM

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This is a list of the most common technical issues that users might encounter trying to play Mental Omega, including using it with Steam/EA App.
 
The Steam/EA App test fix can be downloaded from our Discord's #support_solutions section for now.
 
Solutions to these problems on:
- Website: https://mentalomega.com/issues
- Discord: https://mentalomega.com/discord
(support_solutions & support channels)
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#801 TheOneMatthias

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Posted 18 February 2018 - 02:01 AM

Su

 

If you removed the cncnet5.dll and still got crashes, then this must be something else. Can you upload syringe.log after a failed attempt to launch a skirmish game?

Sure Thing: 

Spoiler


#802 Handepsilon

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Posted 18 February 2018 - 07:49 AM

I want to know if there's a way to run this on Windows 7. Possibly, most people are doing that, but I'm not sure. There exist instructions online on running the core Red Alert 2/Yuri's Revenge on 7, but I'm not sure if these solutions are equally workable for this mod. Anyone care to weigh in on this?


There really is no problem running it on Windows 7. It's 8/10 that would have problems. For 7, all you need is follow the instruction in the site correctly

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#803 AlexB

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Posted 18 February 2018 - 06:07 PM

Sure Thing: 
 
[...] 
[19:59:31] SyringeDebugger::FindDLLs: Recognized DLL: "Ares.dll"
[19:59:31] SyringeDebugger::Handshake: Calling "Ares.dll" ...
[19:59:31] SyringeDebugger::Handshake: Answers "Found Yuri's Revenge 1.001 (UC). Applying Ares 0.Dp1." (0)
[19:59:31] SyringeDebugger::FindDLLs: Recognized DLL: "cncnet5.dll"
[19:59:34] SyringeDebugger::FindDLLs: Done (1266 hooks added).
[...]

cncnet5.dll is still there. This is the same VBB crash.
Also, please use spoiler tags so others don't have to read all those numbers. :p

#804 isaac103

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Posted 09 March 2018 - 07:01 PM

When updating from a fresh MO install (3.3.0), every time I apply the update, it always brings me to the 3.3.0 client screen and asks for the update which does not work.



#805 Speeder

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Posted 09 March 2018 - 07:06 PM

Did you try getting the manual update? Just extract all the files to where your MO is and overwrite everything.

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#806 isaac103

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Posted 09 March 2018 - 07:14 PM

Yup! I've already tried the manual update. Still nothing. :( 

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#807 Speeder

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Posted 09 March 2018 - 07:22 PM

Now that looks like an anti-virus blocking something, although I can't imagine it still being 3.3.0 when you overwrite all of the mod's files with what's in the manual update package..

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#808 Kirov_Fury

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Posted 09 March 2018 - 07:24 PM

I also have a problem Client starts but game does not start. No warning at all just desktop

#809 Speeder

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Posted 09 March 2018 - 07:29 PM

Did you do admin rights/compatibility settings before? Might need to apply again after patching. Check if your Syringe.exe wasn't deleted by some anti-virus by accident.

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#810 Divine

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Posted 09 March 2018 - 07:41 PM

The new Fnal Alert just kinda shat on itself the first time I started it, as I tried to make start a new map, the editor appearently crashed and then restarted itself. Seems to be in working order now.


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#811 Kirov_Fury

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Posted 09 March 2018 - 07:47 PM

Will do, thanks for the help !

Edit: Thanks to Speeder's input, re-arrangement of compat settings solved the issue.

Thanks !

Edited by Kirov_Fury, 09 March 2018 - 08:21 PM.


#812 J00B

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Posted 10 March 2018 - 06:00 AM

MO 3.3.3 - Game crashed upon completion of 'Insomnia' :(

(Can anyone share what happened after victory? What was that pesky Dragonfly all about?)

 

debug.log: http://www.filedropper.com/debug_58

 

except.txt: http://www.filedropper.com/except

 

extcrashdump.dmp is 400+MB but i can upload it if it helps.



#813 FiremariomkiZX 123-451-149

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Posted 10 March 2018 - 08:56 AM

Suddenly unable to start any skirmish game or campaign mission. After a restart, all I get is a lack of anything loading and if I get rid of the client, it won't load anything at all, just going back to the client.


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#814 Solais

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Posted 10 March 2018 - 09:58 AM

With the new DDrawCompat in game menus don't seem to work at all for me. The screen is still showing the game itself, though paused, while the cursor returns to default Windows cursor. The buttons of the menus work, but are not visible. Also, if I alt-tab and back, the menu graphics appear, but not any text, like the briefing. Played on Windows 10, 720p, fullscreen.

 

Also, just noticed, that with DDrawCompat, the "cutscenes" (like the Volknet Online one) are oversized.

 

Edit: Moved this post here, seems more appropriate.


Edited by Solais, 10 March 2018 - 11:30 AM.


#815 Speeder

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Posted 10 March 2018 - 10:14 AM

Then that DDraw is probably just not good for your setup. They're not universal 'make-things-good'.

If you're unable to start a skirmish match or mission and it goes back to client, make sure your compatibility settings/admin rights are set properly, perhaps they got reset during the update.

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#816 Solais

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Posted 10 March 2018 - 11:31 AM

Welp, just hoped that I could finally properly alt+tab with this renderer. Oh well. (Well, technically I can. :V)

 

 

Edit: Turns out, it's not just DDrawCompat, but any other renderer can have this problem. Sometimes even locking up the game with black screen. Windows 10 is really making Red Alert 2 barely possible to be played.


Edited by Solais, 10 March 2018 - 01:04 PM.


#817 Kirov_Fury

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Posted 10 March 2018 - 04:49 PM

Hello, I have a problem again:

The game was working fine yesterday. But today I could not start any games after rebooting the PC, no campaign, no skirmish just getting kicked back to the client.

Any help is appreciated. I have Win10

Edited by Kirov_Fury, 10 March 2018 - 04:49 PM.


#818 Solais

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Posted 10 March 2018 - 05:05 PM

I had the same problem today. Rebooting my PC again made the game work again, weirdly. (And yes, all of the exes are made to run as admin.)


Edited by Solais, 10 March 2018 - 05:06 PM.


#819 Kirov_Fury

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Posted 10 March 2018 - 05:12 PM

I had the same problem today. Rebooting my PC again made the game work again, weirdly. (And yes, all of the exes are made to run as admin.)

Unfortunately, mine is just the opposite now. Reboot for two times, run as admin, syringe.exe not deleted, only getting back to the client soon as I hit the start button. :(

And I really have no idea what else to do, I tried all the renderer, resolution settings but no game start.

Edited by Kirov_Fury, 10 March 2018 - 05:16 PM.


#820 Dawbra

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Posted 10 March 2018 - 05:38 PM

Kirov_Fury go to mo folder click prosperities and uncheck read only if its there and see if some files don't need to be 'unlocked" as their source is from internet.
And you can try turning off your antivirus or other programs.






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