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MO3.3 SUPPORT // Game or Client Crashes & Launch Issues Megathread


Best Answer Speeder, 05 April 2024 - 11:38 AM

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This is a list of the most common technical issues that users might encounter trying to play Mental Omega, including using it with Steam/EA App.
 
The Steam/EA App test fix can be downloaded from our Discord's #support_solutions section for now.
 
Solutions to these problems on:
- Website: https://mentalomega.com/issues
- Discord: https://mentalomega.com/discord
(support_solutions & support channels)
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#841 BlackAbsence

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Posted 12 March 2018 - 11:24 PM

Installing the x86 edition of Microsoft Visual C++ 2012 seemed to help.

http://www.microsoft....aspx?id=30679#

And if it's already installed,try launching both x86 and x64 installers and select Repair,then reboot your PC.

This fixed the issue for me, too. Thank you! :D

 

Edit: It's still missing some displays for things. Sometimes it'll only show half of the thing; other times it will show none of the thing. I can't find bunkers. There's no "Foehn" option in the "Buildings" menu.


Edited by BlackAbsence, 12 March 2018 - 11:46 PM.

Infinitive absence.


#842 Handepsilon

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Posted 13 March 2018 - 12:26 AM

That's the editor for you. Unfortunately you just have to make do with it

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#843 Fack_Lahir

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Posted 13 March 2018 - 07:34 AM

Well, I don't know if this problem was posted before but here I go...
 
When I star the client everything is fine. But, when I try to play a skirmish or campaign the game just doesn't start (no error message, no nothing, just don't start) and then I'm back at the skirmish lobby or main menu if its a campaign mission. Here is the syringe.txt, hope it helps... since it has the save/load option I REALLY want to play.

 

Spoiler

 

Edit: Btw, I already tried rebooting.


Edited by Fack_Lahir, 13 March 2018 - 07:39 AM.


#844 PACER

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Posted 13 March 2018 - 08:33 AM

Muitiplayer issue:
 
Since 3.3.3, my multiplayer games seem to disconnect automatically in around 10 minutes. The 'ping bar' remained green and full (not decreasing and turning red as in previous versions).
So far nothing out of ordinary spotted in Campaign and Skirmish.

Not permitted to upload this kind of file D:


Edited by PACER, 13 March 2018 - 01:12 PM.

In-game speed vs real life speed?   
Malver in Obisidian Sands?   
Strength-Agility-Intellect subfactions?    


#845 Kirov_Fury

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Posted 13 March 2018 - 08:52 PM

Fack_Lahir, try manually downloading and installing the update to your MO/RA2/YR directory, then if problem persists try to run the .exe files as admin and try compatibility settings that fits your system. If you get a black screen upon starting a game change graphic renderers.

And while I'm at it, I would like to ask something about renderers:

Do they affect texture/graphics visual details or just game speed/performance in some cases ?

I played 3.3.3 on default renderers at first night of release succesfully but next day the game did not launch at all, I reinstalled the mod manually it worked but I then got a black screen upon start, next I used TS-DDRAW and the game finally ran smoothly.
But now graphics quality sometimes seem to be a bit worse, altough that might just be my picky eyes.

Edited by Kirov_Fury, 13 March 2018 - 09:07 PM.


#846 Directive255

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Posted 14 March 2018 - 10:00 AM

Hey, I've installed the game according to the steps given, set everything in the game folder to run as administrator, and set gamemd.exe, MentalOmegaClient.exe and Syringe.exe. However a short while after any game starts, the game will freeze. Running the game on Windows 10, by the way.
 
Can you help?
 

Spoiler


cake love <3 cake love <3


#847 Handepsilon

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Posted 14 March 2018 - 11:25 AM

Have you remembered to set all .exe into Windows XP SP2/3 compatibility mode?


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#848 Directive255

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Posted 14 March 2018 - 02:54 PM

Yes.

 

Well, this time I've set the renderer/display to TS-DDRAW, and things seemed to be a lot better. However, again after a few minutes, but still much longer than before, the game froze again after I Alt+Tab away from the game.


Edited by Directive255, 14 March 2018 - 02:54 PM.

cake love <3 cake love <3


#849 Solais

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Posted 14 March 2018 - 03:26 PM

Alt+Tab doesn't seem to work with any of the renderers, only with DDrawCompat.


Edited by Solais, 14 March 2018 - 03:27 PM.


#850 Directive255

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Posted 14 March 2018 - 03:29 PM

But when I switched to DDrawCompat however, the game did not even show the loading screen at all. It was a frozen black screen until I pressed Windows button, and then after that, clicking back on the game will not show anything. Any tips?


Edited by Directive255, 14 March 2018 - 03:30 PM.

cake love <3 cake love <3


#851 Solais

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Posted 14 March 2018 - 04:11 PM

I just deal with not being able to alt+tab and having to restart a mission 10 times before the in game menus properly render.



#852 3M1R

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Posted 16 March 2018 - 10:32 PM

I am stil having problem with starting mission or match. I can play Yuri's Revenge with Ddraw.dll but when I start client it will delete ddraw.dll and returns main menu.



#853 PACER

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Posted 17 March 2018 - 02:36 AM

I am stil having problem with starting mission or match. I can play Yuri's Revenge with Ddraw.dll but when I start client it will delete ddraw.dll and returns main menu.

 

Check your antivirus dude. MO utilizes some sort of injection, which antivirus softwares dislike.


In-game speed vs real life speed?   
Malver in Obisidian Sands?   
Strength-Agility-Intellect subfactions?    


#854 SkywolfGTR

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Posted 17 March 2018 - 02:56 AM

When I start a skirmish match, it will launch just fine, but then the "Main executable" for Yuri's Revenge will stop working. Everything is running in XP Sp3 and as an administrator that needs to be set to those parameters. Any idea what is wrong?



#855 Lasombra

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Posted 17 March 2018 - 11:10 AM

Well, I don't know if this problem was posted before but here I go...
 
When I star the client everything is fine. But, when I try to play a skirmish or campaign the game just doesn't start (no error message, no nothing, just don't start) and then I'm back at the skirmish lobby or main menu if its a campaign mission. Here is the syringe.txt, hope it helps... since it has the save/load option I REALLY want to play.

 

Edit: Btw, I already tried rebooting.

 

I've encountered the same problem after my Windows 10 updated. The solution suggested by Speeder in the first post worked.

 

>>>Also set 'Run as Administrator' for gamemd.exe, Syringe.exe & MentalOmegaClient.exe.

>>>If it doesn't start matches, try rebooting your PC after setting all of these and see if it helps. If rebooting helped, let us know.

 

I've also set compatibility for all three files to Windows XP SP2. After rebooting the PC Mental Omega launched properly.


Edited by Lasombra, 17 March 2018 - 12:20 PM.


#856 Kaokasalis

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Posted 17 March 2018 - 07:11 PM

After i patched to 3.3.3 through the MO client my antivirus marked fa2mo.dat as a infected file with a trojan.

 

https://imgur.com/cmOvinA

 

I ran it through virustotal.com and got other results there as well.

 

https://imgur.com/z8r1Wfz

 

Not trying to raise any red flags nor do i want to come off as paranoid but you can never be too careful with these things. I use Bite Defender but i just wanna be sure its not my antivirus is not acting up.



#857 Barrowwind

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Posted 17 March 2018 - 09:17 PM

Hey Guys,

 

New here, just trying to get the game running, installed via first decade disc.

 

Client is working now ( if anyone saw old post )

 

when i go skirmish / camp - press launch nothing happens, screen minuses then goes bk to host screen 


Edited by Barrowwind, 17 March 2018 - 10:11 PM.


#858 BearChild

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Posted 18 March 2018 - 12:28 AM

I can't start the mission "Nobody Home".The game crashed with infomation that "Fatal Errror".
我不能玩“背井离乡”这个任务。游戏崩溃并提示"Fatal Errror"。
What makes me feel strange is that "Read Dawn Rising" can be played without crash.
很奇怪,盟军第一个任务是正常的。
 
Spoiler


#859 AlexB

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Posted 18 March 2018 - 02:37 AM

That looks like Nobody Home might not have [Header]NumberStartingPoints= set correctly.

#860 Speeder

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Posted 18 March 2018 - 11:55 AM

Put your logs in spoiler tags next time.

 

It's a singleplayer mission, why would it need that?


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