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MO3.3 SUPPORT // Game or Client Crashes & Launch Issues Megathread

Started by Speeder, Dec 16 2016 09:25 PM

Best Answer Speeder, 05 April 2024 - 11:38 AM

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This is a list of the most common technical issues that users might encounter trying to play Mental Omega, including using it with Steam/EA App.
 
The Steam/EA App test fix can be downloaded from our Discord's #support_solutions section for now.
 
Solutions to these problems on:
- Website: https://mentalomega.com/issues
- Discord: https://mentalomega.com/discord
(support_solutions & support channels)
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#101 xXxalexXx

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Posted 21 December 2016 - 11:13 PM

 

 

Hi everybody!
Every game I play, when I'm back in and I got an error message!
See picture below, does anyone know why?
 
please help me! Thanks a lot!

 

 

You need to set the gamemd.exe to use 16-bit color mode in its Compatibility Settings.

 

 

Thanks for the quick response!
 
I did like what I've written appearance but still the same error message ... even already setting the gamemd.exe to 16-bit.
 
so what are we doing? Thanks!

#102 wizard_sunday

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Posted 21 December 2016 - 11:53 PM

My launcher doesn't seem to want to update. Suggestions on how to fix this? Should I just uninstall and reinstall? Thank you.

 

 

raRTMMr.jpg


#103 Speeder

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Posted 22 December 2016 - 12:04 AM

Yes, you can't update from 3.0 to 3.3.


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#104 Dit'sOne

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Posted 22 December 2016 - 12:51 AM

There is no Random Map in mental omega 3.3?

#105 wizard_sunday

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Posted 22 December 2016 - 02:30 AM

I've uninstalled the old 3.0 version of MO and installed the 3.3 version, made a new folder in the (x86) and placed the files there, then I tried updating Yuri's Revenge gamemd.exe to patch 1.001, however...

 

 

xG0NKjx.jpg

 

 

It updates to about 60% then does this. I tried placing the folder in the 

C:\Program Files (x86)\Origin Games\Command and Conquer Red Alert II

 

what am I doing wrong? thank you.

 

------
EDIT:

I'm uninstalling and re-installing RA2 & Yuri's Revenge (Origin version), then I'll check if I could update gamemd.exe to patch 1.001 by then.
:^(

 

EDIT 2:

I uninstalled and reinstalled RA2 and Yuri's Revenge, copied the mental omega files to the directory, and now whenever i try to launch a game, the game just minimizes and exits to home screen.


Edited by wizard_sunday, 22 December 2016 - 07:56 AM.

#106 BicycleRepairman

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Posted 22 December 2016 - 03:04 AM

I am getting this error in Client whenever:

1) I try to save the config

2) Start a game

 

It says that cannot save configuration "The type initializer for 'Microsoft.Xna.Framework.Media.MediaPlayer' threw an exception."

 

Game itself runs fine but client crashes when I come out of the game.

You may try disabling the menu music in client's audio options.

 

If that didn't help, try deleting/moving/renaming the following files in the Resources directory:

mainmenu.xnb

chaoticimpulse.xnb

chaoticimpulse.wma


Edited by BicycleRepairman, 22 December 2016 - 03:06 AM.

#107 dlight

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Posted 22 December 2016 - 06:41 AM

 

I am getting this error in Client whenever:
1) I try to save the config
2) Start a game
 
It says that cannot save configuration "The type initializer for 'Microsoft.Xna.Framework.Media.MediaPlayer' threw an exception."
 
Game itself runs fine but client crashes when I come out of the game.

You may try disabling the menu music in client's audio options.
 
If that didn't help, try deleting/moving/renaming the following files in the Resources directory:
mainmenu.xnb
chaoticimpulse.xnb
chaoticimpulse.wma

 

 
Thanks for your reply, BicycleRepairman.
I tried both options (disabling music from Audio tab and renaming those three files). No luck :(
Here is what I see in the log (I have seen the same error before with AudioMaster prefix so thought it has to do with audio just like you suggested):
 

Spoiler


#108 Tyhednus

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Posted 22 December 2016 - 09:59 AM

Okay, solved my problem. Found the right renderer and resolution. Only issue that remains is that the pause menu works slow.

#109 Garrick

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Posted 22 December 2016 - 10:39 AM

Win10, Ra2YR Origin edition

Installed mod as per instructions and used TS-DDRAW and default. Syringe and gamemd.exe are  every other renderer results in a black screen.

I can see the game world just fine, but i cannot see the pause menu or the side bar. What am I doing wrong?


#110 Dit'sOne

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Posted 22 December 2016 - 01:28 PM



Hi everybody!
Every game I play, when I'm back in and I got an error message!
See picture below, does anyone know why?

please help me! Thanks a lot!


You need to set the gamemd.exe to use 16-bit color mode in its Compatibility Settings.

Thanks for the quick response!

I did like what I've written appearance but still the same error message ... even already setting the gamemd.exe to 16-bit.

so what are we doing? Thanks!


Try to reinstall mo 3.3 from your directory and then extract again mo 3.3 without extract thememo.mix set the compatibility setting run as admin, and full control to mo client, syringe.exe, gamemd.exe, next reboot your pc and run mo client, do this!

#111 Nablis123

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Posted 22 December 2016 - 05:51 PM

hello again, I've seen that on intensive maps (missions with alot of tanks or triggers ) or just a hectic multi-player match, the game will start becoming slower and slower BUT ONLY when I move my mouse ,if I keep it in place the game will continue to run smoothly , but I cant just tell my units to go attack and watch everything happen by it's own.

 

my renderer : IE_DDRAW , and I use 1600x900 with full screen and borderless window (the game won't run if I disable one of those) but without back buffer in video memory, and I use windows 10 if that matters.


#112 CLAlstar

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Posted 22 December 2016 - 06:17 PM

Try using TSDRAW, as far as i know it works better for several Win10 users.


#113 Nablis123

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Posted 22 December 2016 - 07:21 PM

Try using TSDRAW, as far as i know it works better for several Win10 users.

I tried all the renderers, TSDRAW did the same as IEDRAW except that when I move my mini map it will sometimes freeze the game.

 

I think that a background program is doing this to me


#114 BicycleRepairman

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Posted 22 December 2016 - 07:35 PM

Today I tested MO minimal install, copying only the files specified in readmeMO.txt.

After aborting the mission, the client crashed with a message (in terminal, as I ran it through Wine from command line):

 

err:ole:TLB_ReadTypeLib Loading of typelib L"RA2.TLB" failed with error 2

Solution: copy the ra2.tlb file to the installation directory.

@Speeder, could you update the readme and http://mentalomega.c...hp?page=install to add the required file?


Edited by BicycleRepairman, 22 December 2016 - 07:37 PM.

#115 Zoar

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Posted 23 December 2016 - 03:14 AM

FInally got the game running and it was doing fine for quite a while and then randomly crashed. Can't post my log files directly to the post.

Spoiler


Edited by Speeder, 27 December 2016 - 12:14 PM.

#116 wizard_sunday

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Posted 23 December 2016 - 06:55 AM

So, nothing I do works. I tried uninstalling and reinstalling RA2 and Yuri's Revenge from Origin, tried patching game.exe to 1.006 & gamemd.exe to 1.001, which it gives me the message "Old file not found. However, a file of the same name was found. No update done since file contents do not match". And I also tried editing the compatibility of my .exe files. Now the game just goes back to the main menu when I try to play any of the campaigns. Skirmish won't work either.
 
I'm using the ever so wonderful windows 10. Bill, you are a wonderful person.
 
here's the syringe.log text

[14:48:27] Syringe 0.7.0.6
[14:48:27] ===============

[14:48:27] WinMain: lpCmdLine = ""gamemd.exe" -SPAWN -CD -LOG -SPAWN"
[14:48:27] WinMain: Trying to load executable file "gamemd.exe"...

[14:48:27] SyringeDebugger::RetrieveInfo: Retrieving info from the executable file...
[14:48:27] SyringeDebugger::RetrieveInfo: Executable information successfully retrieved.
[14:48:27] 	exe = gamemd.exe
[14:48:27] 	pImLoadLibrary = 0x007E1220
[14:48:27] 	pImGetProcAddress = 0x007E1250
[14:48:27] 	pcEntryPoint = 0x007CD80F
[14:48:27] 	dwExeSize = 0x00497FE0
[14:48:27] 	dwExeCRC = 0x1B499086
[14:48:27] 	dwTimestamp = 0x3BDF544E

[14:48:27] SyringeDebugger::RetrieveInfo: Opening gamemd.exe to determine imports.
[14:48:27] WinMain: SyringeDebugger::FindDLLs();

[14:48:27] SyringeDebugger::FindDLLs: Recognized DLL: "Ares.dll"
[14:48:27] SyringeDebugger::Handshake: Calling "Ares.dll" ...
[14:48:27] SyringeDebugger::Handshake: Answers "Found Yuri's Revenge 1.001 (UC). Applying Ares 0.C." (0)
[14:48:27] SyringeDebugger::FindDLLs: Recognized DLL: "cncnet5.dll"
[14:48:27] SyringeDebugger::FindDLLs: Done (1216 hooks added).

[14:48:27] WinMain: SyringeDebugger::Run(" -SPAWN -CD -LOG -SPAWN");

[14:48:27] SyringeDebugger::Run: Running process to debug. cmd = "gamemd.exe  -SPAWN -CD -LOG -SPAWN"
[14:48:27] WinMain: SyringeDebugger::Run finished.
[14:48:27] WinMain: Exiting on success.

#117 AlexB

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Posted 23 December 2016 - 02:43 PM

The Ultimate Collection from Origin is of course patched to 1.006 and 1.001 already. No need to do that yourself.
I looks like gamemd.exe is set to run as admin or in Windows XP SP3 compatibility mode. In this case, set the client exe to run as admin. That might fix it.

#118 Nablis123

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Posted 23 December 2016 - 02:53 PM

hello again, I've seen that on intensive maps (missions with alot of tanks or triggers ) or just a hectic multi-player match, the game will start becoming slower and slower BUT ONLY when I move my mouse ,if I keep it in place the game will continue to run smoothly , but I cant just tell my units to go attack and watch everything happen by it's own.

 

my renderer : IE_DDRAW , and I use 1600x900 with full screen and borderless window (the game won't run if I disable one of those) but without back buffer in video memory, and I use windows 10 if that matters.

I've solved it! 

 

the instructions said that if I get "unable to set video mode" I should run gamemd.exe and syringe on (XP SP2) , but what I did to solve it was running the game in borderless window.


#119 Hkhr

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Posted 23 December 2016 - 05:35 PM

The game was working properly but now I am trying to play a Mission, But the Launcher only minimizes and nothing happen 

 

I tried to run the launcher as adminstrator and i set gamemd.exe and syringe compatibility to (Windows XP SP3)

 

Here's the Syringe.log file

 

Syringe.exe removed.


#120 AlexB

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Posted 23 December 2016 - 06:04 PM

Not wanting to be picky, but that's the Syringe.exe. :p
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